The Role
Leads complex technology programs aligned with strategic objectives, overseeing goals, schedules, budgets, cost monitoring, resource allocation, business cases, stakeholder collaboration, risk mitigation, and delivery. Drives operational excellence and continuous improvement through new tools, processes, data-driven decisions, and best practices. Mentors teams and promotes accountability, high performance, and alignment between business requirements and technology solutions.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
The Senior Manager, Technology Operations, leads the execution and oversight of complex technology programs aligned with strategic business objectives. This role involves managing financial plans, monitoring project delivery, and ensuring optimal resource allocation across multiple initiatives. The position requires strong stakeholder engagement to translate business needs into actionable technology solutions while fostering collaboration and accountability. The role also emphasizes continuous improvement, risk mitigation, and operational excellence to drive business value and support organizational goals within a dynamic technology environment.
About the team:
The team leverages advanced AI to address complex challenges and shares insights organization-wide to enhance problem-solving. It manages multifaceted programs by aligning technology strategies with business goals, overseeing financial and operational elements, and fostering effective stakeholder collaboration. Committed to continuous improvement through data-driven decisions and innovation, the team sets clear objectives, monitors progress, and mitigates risks. Emphasizing accountability and strategic planning, members integrate advanced technologies to deliver impactful solutions that support operational excellence and sustainable success across the company.
What you'll do:
What you'll bring:
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
The Senior Manager, Technology Operations, leads the execution and oversight of complex technology programs aligned with strategic business objectives. This role involves managing financial plans, monitoring project delivery, and ensuring optimal resource allocation across multiple initiatives. The position requires strong stakeholder engagement to translate business needs into actionable technology solutions while fostering collaboration and accountability. The role also emphasizes continuous improvement, risk mitigation, and operational excellence to drive business value and support organizational goals within a dynamic technology environment.
About the team:
The team leverages advanced AI to address complex challenges and shares insights organization-wide to enhance problem-solving. It manages multifaceted programs by aligning technology strategies with business goals, overseeing financial and operational elements, and fostering effective stakeholder collaboration. Committed to continuous improvement through data-driven decisions and innovation, the team sets clear objectives, monitors progress, and mitigates risks. Emphasizing accountability and strategic planning, members integrate advanced technologies to deliver impactful solutions that support operational excellence and sustainable success across the company.
What you'll do:
- Lead program management activities, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
- Oversee financial management, including budgeting, cost monitoring, and resource allocation across technology programs.
- Develop and communicate business cases demonstrating return on investment and cost savings for technology initiatives.
- Collaborate with stakeholders to translate business requirements into actionable technology solutions and ensure alignment with overall strategy.
- Monitor program progress, assess risks, and implement mitigation plans to ensure successful delivery.
- Foster strong relationships with cross-functional teams to influence decisions and drive operational excellence.
- Promote continuous improvement by integrating new tools, processes, and best practices within technology operations.
What you'll bring:
- Extensive experience in program and financial management, including budgeting and cost monitoring for multiple complex projects.
- Proven ability to define program goals, deliverables, and schedules aligned with strategic objectives.
- Strong knowledge of technology strategies and their application within business domains.
- Expertise in stakeholder management, with excellent communication and influencing skills to build consensus.
- Proficiency in risk assessment, mitigation, and program monitoring to ensure successful delivery.
- Demonstrated capability in business operations, including KPI assessment and business case development.
- Leadership skills to mentor and develop teams while promoting high performance and accountability.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...802 Respect Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area, plus five years of experience in project management, program management, program operations, or a related area
- Seven years of experience in project management, program management, program operations, or a related area
- Two years of supervisory experience
- Master's degree in a related field and four years of experience in project management, program management, program operations, or a related area
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
