The Role
Lead and execute complex operational projects to improve curbside/backroom fulfillment efficiency. Manage timelines, budgets, and cross-functional teams; analyze data to drive process improvements, develop operational tools and reporting, mentor staff, and implement continuous improvement initiatives to reduce costs and defects.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and performance standards to ensure successful implementations. This role provides data-driven insights and strategic recommendations to enhance business efficiency and operational effectiveness. Collaborating with cross-functional teams, the position drives continuous improvement initiatives, develops innovative solutions, and oversees budget management. The Senior Manager also fosters team development through coaching and performance management while upholding company policies and ethical standards to support organizational goals and deliver exceptional results.
About the team:
Our team designs and optimizes the end-to-end backroom curbside fulfillment process, streamlining workflows to enhance efficiency and execution. We focus on driving productivity, reducing labor and wait times, and minimizing defects to improve order accuracy and gross merchandise value. By leveraging scalable process improvements and technology solutions, the team supports cost savings and elevates the customer experience. Collaborating across functions, we analyze data and implement innovative strategies to meet business goals while continuously enhancing operational performance and enabling associates to deliver results effectively and efficiently.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and performance standards to ensure successful implementations. This role provides data-driven insights and strategic recommendations to enhance business efficiency and operational effectiveness. Collaborating with cross-functional teams, the position drives continuous improvement initiatives, develops innovative solutions, and oversees budget management. The Senior Manager also fosters team development through coaching and performance management while upholding company policies and ethical standards to support organizational goals and deliver exceptional results.
About the team:
Our team designs and optimizes the end-to-end backroom curbside fulfillment process, streamlining workflows to enhance efficiency and execution. We focus on driving productivity, reducing labor and wait times, and minimizing defects to improve order accuracy and gross merchandise value. By leveraging scalable process improvements and technology solutions, the team supports cost savings and elevates the customer experience. Collaborating across functions, we analyze data and implement innovative strategies to meet business goals while continuously enhancing operational performance and enabling associates to deliver results effectively and efficiently.
What you'll do:
- Direct and manage project work streams, ensuring timely execution and successful implementation of operational initiatives.
- Analyze data and business trends to provide actionable insights and support strategic decision-making.
- Collaborate with cross-functional teams to develop and improve processes that enhance business efficiency and reduce costs.
- Oversee budget management, approve expenditures, and develop contingency plans to address escalated issues.
- Lead the development of operational tools and reporting mechanisms to support business objectives.
- Mentor and develop team members, establishing performance expectations and fostering a high-performing work environment.
- Drive continuous improvement by identifying opportunities and implementing innovative solutions aligned with company goals.
What you'll bring:
- Extensive experience in operations and project management, with a proven ability to lead complex initiatives and manage cross-functional teams.
- Strong analytical skills to interpret data, identify trends, and translate insights into actionable business strategies.
- Demonstrated expertise in developing and implementing process improvements that enhance business efficiency and reduce costs.
- Ability to manage budgets, approve expenditures, and prioritize assignments effectively to meet organizational goals.
- Excellent communication and leadership skills to mentor associates, build partnerships, and drive team performance.
- Commitment to upholding high standards of integrity, compliance, and ethical conduct in all business activities.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projectsMasters, Masters: Operations ManagementProject Management - Project Management Professional - CertificationPrimary Location...802 Respect Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area.
- Minimum 1 year supervisory experience.
- Experience leading complex initiatives and managing cross-functional teams.
- Strong analytical skills; ability to interpret data and translate insights into business strategies.
- Demonstrated experience developing and implementing process improvements to increase efficiency and reduce costs.
- Budget management experience, including approving expenditures and developing contingency plans.
- Excellent communication and leadership skills, including mentoring and performance management.
- Commitment to integrity, compliance, and ethical conduct in business activities.
- Leadership of cross-functional task forces or projects.
- Master's degree (Operations Management)
- Project Management Professional (PMP) certification.
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
