(USA) Senior Director, Technical Program Management

Posted Yesterday
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2 Locations
Hybrid
192K-416K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads complex, enterprise-wide technical programs across multiple teams, aligning business and technology solutions with organizational goals. Oversees program frameworks, system design, architecture decisions, resource optimization, risk management, and executive communications. Drives continuous improvement, automation, governance, and stakeholder consensus while mentoring program management teams and ensuring scalable, reliable, high-impact outcomes.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
The Senior Director, Technical Program Management, leads the strategic planning and execution of complex, enterprise-wide technical programs. This role drives alignment across stakeholders, ensuring seamless integration of business and technology solutions while optimizing resources and mitigating risks. The position requires expertise in system design, program development, and cross-functional leadership to deliver high-impact outcomes. The incumbent fosters innovation, mentors teams, and champions best practices to enhance operational efficiency and program success. This leadership role is critical in advancing Walmart’s product and technology initiatives and achieving organizational objectives through effective program governance and communication.
About the team:
The Customer Data & Identity (CDI) team is a strategic platform organization dedicated to enabling Walmart to securely unify, govern, and activate customer data and identity across the enterprise. This team drives trusted, personalized, and intelligent customer experiences at scale by leveraging advanced program management, technical design, and stakeholder engagement. Members collaborate across functions to develop and implement innovative solutions that enhance customer outcomes across the enterprise. The team fosters a culture of continuous improvement, data-driven decision-making, and leadership to deliver impactful programs aligned with business goals and customer needs.
What you'll do:
  • Lead the development and execution of complex technical programs across multiple teams, ensuring alignment with enterprise goals and strategies.
  • Define and implement program frameworks, identifying synergies and eliminating redundancies to optimize resource utilization.
  • Collaborate with stakeholders to build consensus on business and technology solutions, addressing dependencies and performance challenges.
  • Oversee system design and architecture decisions, ensuring scalability, reliability, and adherence to standards.
  • Drive continuous improvement by scouting industry best practices and integrating automation to enhance efficiency.
  • Manage and mentor team members on technical and program management practices to foster high performance. 
  • Communicate program status and risks effectively to executive leadership and cross-functional partners.

What you'll bring:
  • Extensive experience in program and project management, including development and implementation of complex, large-scale strategic programs.
  • Proven leadership skills with the ability to influence and align stakeholders across multiple teams and executive levels.
  • Strong technical expertise in system design, architecture, cloud infrastructure, and software lifecycle management.
  • Proficiency in risk management, resource optimization, and financial oversight within program lifecycles.
  • Excellent communication skills to present data-driven insights and unify teams around shared goals.
  • Ability to mentor and develop team members, fostering continuous improvement and operational excellence.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11663: The annual salary range for this position is $192,000.00 - $384,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $208,000.00 - $416,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 10 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 6 years’ experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

10900 Ne 4th St, Bellevue, WA 98004, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, information technology, engineering, or a related area, plus 8 years of experience in engineering, engineering program management, technical program management, product management, or a related area
  • 10 years of experience in engineering, engineering program management, technical program management, product management, or a related area
  • Project Management certification
  • Master's degree in Business Administration with specialization in strategy, supply chain, finance, information systems, or a related area, plus 6 years of experience in product design
  • Supervisory experience
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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