The Role
Lead UX research and design for Real Estate tools: conduct user interviews, journey mapping, prototyping, and usability testing. Collaborate with cross-functional partners, document design systems and patterns, mentor designers, and drive accessible, scalable, customer-centered solutions that align with business goals.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
The (USA) Principal, UX Designer leads the development and enhancement of user experience strategies by conducting comprehensive research, including user interviews and journey mapping. This role collaborates cross-functionally to translate insights into innovative design solutions that improve interaction and usability across platforms. The position requires expertise in prototyping, usability testing, and stakeholder engagement to drive customer-focused outcomes. The Principal UX Designer also mentors team members, ensures adherence to design standards, and influences business decisions through clear communication and data-driven recommendations, supporting Walmart’s commitment to delivering exceptional user experiences.
About the team:
The Real Estate design team enhances the Field Associate Experience within Walmart’s Global Design organization by creating tools that support facilities management, store remodels, and new construction. Collaborating with engineering, product, and business partners across Global Realty, the team transforms complex workflows into clear, intuitive experiences. They focus on modernizing tools, integrating AI-driven insights, and shaping Realty operations globally. As a small, collaborative group, the team values strategic leadership and design expertise to influence how Walmart operates in physical spaces, impacting thousands of associates, technicians, contractors, and vendors daily.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
The (USA) Principal, UX Designer leads the development and enhancement of user experience strategies by conducting comprehensive research, including user interviews and journey mapping. This role collaborates cross-functionally to translate insights into innovative design solutions that improve interaction and usability across platforms. The position requires expertise in prototyping, usability testing, and stakeholder engagement to drive customer-focused outcomes. The Principal UX Designer also mentors team members, ensures adherence to design standards, and influences business decisions through clear communication and data-driven recommendations, supporting Walmart’s commitment to delivering exceptional user experiences.
About the team:
The Real Estate design team enhances the Field Associate Experience within Walmart’s Global Design organization by creating tools that support facilities management, store remodels, and new construction. Collaborating with engineering, product, and business partners across Global Realty, the team transforms complex workflows into clear, intuitive experiences. They focus on modernizing tools, integrating AI-driven insights, and shaping Realty operations globally. As a small, collaborative group, the team values strategic leadership and design expertise to influence how Walmart operates in physical spaces, impacting thousands of associates, technicians, contractors, and vendors daily.
What you'll do:
- Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
- Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience across platforms.
- Collaborate with cross-functional teams and stakeholders to align UX solutions with business goals and customer needs.
- Design and prototype scalable, user-centered interfaces adhering to native mobile conventions and accessibility standards.
- Conduct usability testing and iterate designs based on feedback to optimize product effectiveness and customer satisfaction.
- Manage documentation of design specifications, style guides, and pattern libraries to ensure consistency and quality.
What you'll bring:
- Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
- Proficiency in prototyping, usability testing, and applying design principles for mobile and web platforms.
- Strong skills in stakeholder engagement, communication, and collaboration across cross-functional teams to align design solutions with business goals.
- Ability to analyze and synthesize research data, identify gaps, and drive continuous improvements in design processes.
- Expertise in creating detailed design documentation, wireframes, and functional specifications adhering to established guidelines.
- Proven leadership in mentoring and developing design teams while managing multiple projects effectively.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, IT, or related area and 5 years' experience in UI/UX or related area.
- 7 years' experience in UI/UX, interactive and visual design, multimedia design, or related area (alternative to degree + 5 years).
- Extensive experience in user-centered design including user interviews, surveys, and journey mapping.
- Proficiency in prototyping and conducting usability testing for mobile and web platforms.
- Strong stakeholder engagement, communication, and cross-functional collaboration skills.
- Ability to analyze and synthesize research data and drive improvements in design processes.
- Expertise in creating detailed design documentation, wireframes, style guides, and pattern libraries.
- Proven leadership experience mentoring and developing design teams and managing multiple projects.
- Knowledge of accessibility best practices, including WCAG 2.2 AA and assistive technologies.
- Design certification or advanced degree in related fields (e.g., Master's in UX, Product Design) and related industry experience (retail, supply chain, eCommerce) are desirable.
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
