Position Summary...
What you'll do...
Principal Product Manager, Digital Identity – Last Mile Delivery
About the Team
The Last Mile Delivery team works to fulfil Walmart’s eComm customer demand by delivering conveniently to them in the comfort of their home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it. As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping.
As the Principal Product Manager, Digital Identity for Last Mile Delivery, you will be responsible for our product vision, strategy, roadmap and execution for Digital Identity. You will ensure that as we onboard new delivery Spark Drivers, we establish verified identity to prevent fraud. You will focus on developing approaches that prevent account sharing when drivers deliver for our Walmart’s customers and those of our partners. Your approach will be to create a platform that strikes the right balance between identifying existing fraud and being ready for new threats, while not slowing down the growth pace of eComm deliveries.
You’ll sweep us off our feet if…
- You’re well versed in fraud prevention strategies and are on top of the latest trends
- You’re customer-centric in spirit and in execution
- You’re able to use metrics and ML to improve performance
- You’re excited about solving complex challenges
- You have a strong bias for action, moving the team towards delivery complex products on time.
- You’re comfortable influencing others, leading teams, managing stakeholders, and communicating clearly
- You have knowledge in gig industry or fraud space
You’ll make an impact by:
- Crafting a coherent product vision, multi-year strategy, and quarterly roadmap that your team and the business rallies behind.
- Developing and enhancing products – you will manage product roadmaps, align business and technical needs, analyze customer, driver and product data, turn insights into actionable initiatives, determine rollout strategy, and manage risks.
- Conducting industry and competitive analysis to understand the trends in the fraud space and continuously evolve the platform.
- Partnering with internal teams to create unique, compelling experiences that benefit drivers and customers alike.
- Working with data science, engineering, and Walmart partners to define the data requirements, model inputs and optimization methodologies.
- Building collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership.
Qualifications
- Bachelor's degree required/MBA a plus
- 8+ years in product management or equivalent
- Productor engineering background is preferred
- Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize
- Must be able and willing to think and act strategically and tactically
- Strong oral and written communication skills are crucial, proven ability to influence others internally and externally
- Experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00-$286,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location...
680 West California Avenue, Sunnyvale, CA 94086-4834, United States of America
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
