The Role
Leads product strategy, roadmaps, and lifecycle management across multiple CRM and marketing technology products. Shapes long-term vision, solves complex customer problems, guides cross-functional teams, influences enterprise decisions, and uses analytics, experimentation, and AI opportunities to optimize products. Establishes product management best practices, mentors peers, oversees launches, and drives continuous improvement and business value realization.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
As a Principal Product Manager, you will lead the development and execution of product strategies across multiple related products, driving impactful decisions through deep expertise and data-driven insights. This role requires shaping long-term vision, managing complex customer problems, and influencing cross-functional teams to deliver scalable solutions. You will establish best practices, guide product roadmaps, and ensure alignment with business priorities while fostering a culture of continuous improvement. Your leadership will advance product innovation and organizational capability, contributing significantly to Walmart’s strategic growth and operational excellence.
About the team:
The CRM team within the MarTech organization focuses on driving customer and member growth through sustained digital engagement and enhanced marketing velocity across markets. This team leads the definition and evolution of the CRM platform, scaling marketing automation to deliver personalized workflows. It activates targeted multi-channel campaigns across segments, leveraging data-driven insights and strategic product roadmaps. The team collaborates closely with stakeholders to address complex customer needs, ensuring alignment with business goals while advancing innovative solutions that enhance marketing effectiveness and customer experience at scale.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
As a Principal Product Manager, you will lead the development and execution of product strategies across multiple related products, driving impactful decisions through deep expertise and data-driven insights. This role requires shaping long-term vision, managing complex customer problems, and influencing cross-functional teams to deliver scalable solutions. You will establish best practices, guide product roadmaps, and ensure alignment with business priorities while fostering a culture of continuous improvement. Your leadership will advance product innovation and organizational capability, contributing significantly to Walmart’s strategic growth and operational excellence.
About the team:
The CRM team within the MarTech organization focuses on driving customer and member growth through sustained digital engagement and enhanced marketing velocity across markets. This team leads the definition and evolution of the CRM platform, scaling marketing automation to deliver personalized workflows. It activates targeted multi-channel campaigns across segments, leveraging data-driven insights and strategic product roadmaps. The team collaborates closely with stakeholders to address complex customer needs, ensuring alignment with business goals while advancing innovative solutions that enhance marketing effectiveness and customer experience at scale.
What you'll do:
- Shape and drive product strategy across multiple related products, leveraging deep domain expertise and data-driven insights.
- Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility.
- Lead cross-functional collaboration to address complex customer problems and translate requirements into scalable solutions.
- Establish best practices for product management, elevating standards and mentoring peers.
- Utilize advanced analytics and experimentation to validate assumptions and optimize product direction.
- Influence enterprise-level decisions through compelling narratives grounded in customer and market insights.
- Oversee product lifecycle from MVP to launch, ensuring value realization and continuous improvement.
What you'll bring:
- Extensive experience in product strategy development and execution across multiple related products or sizable product areas.
- Proven ability to lead cross-functional teams and influence senior stakeholders through data-driven insights and compelling narratives.
- Expertise in defining and managing product roadmaps, prioritizing resources, and overseeing scalable product launches.
- Strong skills in stakeholder management, customer journey mapping, and translating customer insights into actionable product requirements.
- Proficiency in leveraging analytics, experimentation, and AI opportunities to optimize product decisions and long-term strategy.
- Demonstrated leadership in mentoring product managers and elevating product management practices organization-wide.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...850 Cherry Ave, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in computer science, engineering, or a related area and 9 years of experience in product management
- 11 years of experience in product management or a related area
- Master's degree in Computer Science, Engineering, Business Administration, or a related area
- 8 years of experience as a product manager, ideally with consumer-facing, large-scale, highly complex B2B/C products
- Supervisory experience
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
