The Role
Manages supply chain support for distribution and fulfillment sites, focusing on inbound freight exceptions, claims, supplier compliance, and operational escalations. Partners with planning, merchandising, transportation, suppliers, and site teams to resolve issues and improve network execution. Analyzes operational data, develops dashboards and reporting, identifies root causes, leads process improvement and change management, and coaches associates while driving accountability and technology adoption.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
The Manager, Supply Chain Management serves as a key support partner for Sam's Club distribution and fulfillment sites, helping identify, escalate, and resolve operational challenges impacting inbound freight and network execution. This role connects DC teams with cross-functional partners to remove barriers, improve communication, and drive timely resolution. Key responsibilities include inbound exceptions, problem freight, claims, supplier compliance, reporting, and process improvement. Through data-driven insights and operational feedback, the Manager identifies recurring challenges, strengthens accountability, and develops scalable solutions that improve efficiency and support DC operations.
About the team:
Club Solutions connects operational teams with cross-functional partners to remove barriers, resolve challenges, and improve execution across Sam's Club. Just as our team supports Clubs, this role extends that same support model to our distribution and fulfillment network. We partner with site leadership, Supply Planning, Merchandising, Transportation, and suppliers to address inbound exceptions, problem freight, claims, and recurring operational challenges. Through proactive communication, data-driven insights, and process improvement, we help sites navigate issues, drive accountability for resolution, and develop scalable solutions that strengthen network performance.
What you'll do:
What you'll bring:
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
The Manager, Supply Chain Management serves as a key support partner for Sam's Club distribution and fulfillment sites, helping identify, escalate, and resolve operational challenges impacting inbound freight and network execution. This role connects DC teams with cross-functional partners to remove barriers, improve communication, and drive timely resolution. Key responsibilities include inbound exceptions, problem freight, claims, supplier compliance, reporting, and process improvement. Through data-driven insights and operational feedback, the Manager identifies recurring challenges, strengthens accountability, and develops scalable solutions that improve efficiency and support DC operations.
About the team:
Club Solutions connects operational teams with cross-functional partners to remove barriers, resolve challenges, and improve execution across Sam's Club. Just as our team supports Clubs, this role extends that same support model to our distribution and fulfillment network. We partner with site leadership, Supply Planning, Merchandising, Transportation, and suppliers to address inbound exceptions, problem freight, claims, and recurring operational challenges. Through proactive communication, data-driven insights, and process improvement, we help sites navigate issues, drive accountability for resolution, and develop scalable solutions that strengthen network performance.
What you'll do:
- Serve as a key support partner for DC and fulfillment sites, addressing operational challenges and inbound freight exceptions.
- Monitor FIXit tickets, identify aging issues, and coordinate escalations with accountable teams.
- Support inbound claims, freight damage, supplier compliance, and rework/refusal escalations.
- Partner with Supply Planning, Merchandising, Transportation, and suppliers to drive resolution.
- Analyze operational data and site feedback to identify recurring issues and root causes.
- Develop reporting, dashboards, and actionable performance insights.
- Lead change management and continuous improvement to standardize procedures, simplify workflows, and drive technology adoption.
- Coach and develop Associates, demonstrating resilience, adaptability, and accountability.
What you'll bring:
- Experience in supply chain, distribution operations, inbound freight, or operational support.
- Strong analytical and problem-solving skills to identify root causes and drive solutions.
- Ability to leverage data, reporting tools, and technology to improve operational performance.
- Confidence influencing cross-functional partners and driving accountability without direct authority.
- Resilience and adaptability to navigate ambiguity, shifting priorities, and complex operational challenges.
- Change management skills to build buy-in, challenge existing processes, and drive adoption of new ways of working.
- Strong communication, relationship-building, and collaboration skills.
- Demonstrated leadership, accountability, and a continuous improvement mindset.
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 2 years’ experience in logistics, distribution, transportation, or related area OR 4 years’ experience in logistics, distribution, transportation, or related area. 2 years’ experience with Microsoft Office.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Fleet management, dispatch, or network analysis, Retail Logistics OperationsMasters: Business, Masters: Logistics, Masters: Supply ChainSix Sigma - CertificationPrimary Location...2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in Logistics, Supply Chain, Business, or a related field and 2 years of experience in logistics, distribution, transportation, or a related area
- 4 years of experience in logistics, distribution, transportation, or a related area
- 2 years of experience with Microsoft Office
- Fleet management, dispatch, or network analysis experience
- Retail logistics operations experience
- Master's degree in Business, Logistics, or Supply Chain
- Six Sigma certification
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
