Role & Responsibilities:
- Daily Apple shipment tracking.
- Running TRCK report, close monitoring of uplift and appointment scheduling with Apple receivers.
- Opening, closing and monitoring of Apples SEMS system.
- Problem resolution with appointments, delivery. Monitoring of clearance progress and dispatch modification based on freight availability for outbound.
- Close relationship with key carriers and responsibility for timely security information input into TMS system.
- Systematic and timely updates on completed milestones in Apple TRCK.
- Cost maintenance for Dispatches in TMS. Team player capable of supporting other team members with their workload if needed.
- Check import freight uplift status by running and working large data set in excel.
- Reach out to receivers for appointments.
- Follow up with Air Import Team on clearance and prepare documentation packets.
- Confirm freight availability at warehouse.
- Reach out to truckers to procure reliable transportation.
- Prepare finalized shipping BOL / Dispatch.
- Monitor shipment (driver on time arrival) and delivery (POD).
- Update milestones (appointment request, appointment confirmed, actual appointment date, estimated delivery date) in timely manner.
- Open trouble tickets for issues with appointment scheduling.
- Maintain cost and resolve accrual issues.
- Work closely with account manager to provide timely and accurate information.
- Other duties as assigned my management.
Qualifications:
- High school diploma.
- Minimum of 2 years of industry experience (dispatch, import, analytics, etc.).
- Advanced MS Excel skills (work with large data set – filtering, information extraction, knowledge of pivot tables a plus).
- Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.
- Ability to multitask in a fast-paced environment.
- Strong communication skills both verbal and written.
- Team-player – must be willing to collaborate and assist the team whenever possible.
- Must have a can-do attitude with the ability to think outside the box when needed.
- Schedule Flexibility - Must be able to work, Weekdays (9:00 am to 6:00 pm) plus rotating Sundays
Benefit Information:
MEC provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.
- Healthcare Coverage: Medical, dental, and vision plans.
- Retirement Plan: 401(k) with 6% company match after 30 days.
- Life & Disability Insurance: Company-paid life insurance plus short/long-term disability coverage.
- Time Off: 9 holidays, vacation, sick, and float hours.
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What We Do
Established in 1972, Morrison Express is a privately-held company operated by a professional management team. We have successfully transformed from a Taiwan-based freight forwarder focusing on Taiwan-US route to a global player with over 2000 employees operating over 90 owned offices in America, Asia, Europe, and South America, plus more than 100 agents in 5 continents, and are still expanding rapidly in terms of revenue and corporate size. We serve an expanding list of multinational businesses, managing their air, ocean and ground freight forwarding and logistics needs on a global basis. Via our regional logistics centers — strategically located in key gateway cities across different regions — we provide highly customized, cost-effective freight consolidation, warehousing, distribution and delivery solutions that caters to our client’s most challenging business needs. We continue to invest and operate one of industry’s most sophisticated information systems, designed for today’s increasingly complex supply chain logistics. Our flexible IT solutions provide clients with the capability to integrate our shipping, warehousing and door-to-door delivery solutions with their own information systems, enabling the clients to have end-to-end supply chain visibility. Our success as a global service provider is and will continue to be driven by our team of highly dedicated and hard working individuals. Their commitment and passion to their jobs are the backbone on which we have built our organization, and this will continue to be a source of passion with which we serve our clients.
