USA HR Specialist

Role Purpose

The HR Specialist North America provides hands-on administrative, operational and coordination support to the Senior HR Manager of North America across the United States, Canada and Mexico. The role helps deliver consistent employee lifecycle processes, accurate HR records and timely follow-up while supporting Farmina’s global HR standards.

Reporting directly to the Senior HR Manager of North America, this position supports the Manager’s HR business partnership, employee relations, compliance and regional initiatives. The Senior HR Manager retains responsibility for strategic decisions, sensitive matters, approvals and leadership of the regional HR function.

Key Responsibilities

HR Business Partnership and Organizational Support

• Assist the Senior HR Manager with HR requests from North America leaders and managers, tracking actions and following up as directed.
• Gather workforce information and prepare materials that help the Senior HR Manager translate business priorities into HR actions.
• Compile headcount data, organizational charts and documentation for workforce planning and change initiatives.
• Track identified people risks, capability gaps and improvement actions for review by the Senior HR Manager.
• Prepare information and coordinate follow-up for communications with Global HR at the Senior HR Manager’s direction.

Recruitment and Workforce Planning

• Provide recruitment coordination and administrative support in accordance with Farmina’s Global Recruitment Policy and the Senior HR Manager’s direction.
• Schedule hiring discussions and interviews; assist with job profiles, postings, sourcing logistics and candidate documentation.
• Maintain candidate tracking records and coordinate offer paperwork, pre-employment checks and new-hire documentation following required approvals.
• Collect compensation market information and benchmarking data for review by the Senior HR Manager.

Employee Relations and Compliance

• Document and route employee relations questions, performance concerns and workplace issues to the Senior HR Manager; assist with approved follow-up.
• Provide confidential administrative and documentation support for sensitive employee matters, reorganizations and terminations under the Senior HR Manager’s direction.
• Track relevant employment-law updates and organize information for the Senior HR Manager and appropriate legal or specialist review; do not provide independent legal guidance.
• Help communicate and administer approved global policies and country-specific procedures.

Payroll Benefits and HR Operations

• Assist with benefits enrollment, employee questions, renewals, records and vendor follow-up, escalating decisions as needed.
• Process and document approved hires, transfers, promotions, compensation changes and terminations accurately and on time.
• Organize records and requested materials for payroll, HR and compliance audits; track assigned corrective actions.

HR Systems Data and Reporting

• Maintain complete and accurate employee data in BambooHR and other relevant systems.
• Monitor data quality, resolve inconsistencies and reinforce appropriate documentation throughout the employee lifecycle.
• Prepare workforce reports and provide management with timely visibility on key HR indicators, risks and priorities.
• Contribute to global HR technology, data-governance and process-improvement initiatives.

Performance Talent and Development

• Coordinate performance-management, salary-review and incentive processes across the region.
• Support managers in setting objectives, providing feedback and addressing performance gaps.
• Contribute to talent reviews, succession planning, development plans and retention actions for critical roles.
• Coordinate mandatory training and support broader learning and employee-engagement initiatives.

Onboarding and Offboarding

• Ensure a consistent onboarding experience and coordinate documentation, systems, equipment and required training.
• Support managers in preparing effective onboarding and integration plans.
• Coordinate offboarding activities, system updates, benefits administration, asset returns and exit interviews.

Regional Projects and Global Collaboration

• Support regional HR projects by maintaining project trackers, preparing documents, coordinating meetings and following up on action items.
• Assist the Senior HR Manager in preparing information and coordinating communications with Global HR.
• Compile regional feedback, document issues and escalate risks or proposed improvements to the Senior HR Manager.

Candidate Profile

Experience

• Approximately 3 to 5 years of HR generalist, specialist or HR operations experience; experience supporting a multi-location organization is preferred.
• Practical experience with HR administration, recruitment coordination, employee records, benefits, payroll inputs and performance processes.
• Experience handling confidential employee information, escalating sensitive issues appropriately and supporting an HR manager or HR leadership team.
• Working knowledge of US HR practices and compliance requirements; exposure to Canadian and Mexican HR processes is an advantage.
• Experience working with external payroll providers, benefits vendors and legal advisers.
• Experience with HRIS platforms; BambooHR experience is an advantage.
• Experience in manufacturing, FMCG, consumer goods, pet food or a fast-growing international business is an advantage.
• Experience collaborating with a global or European headquarters is highly desirable.

Education and Certification

• Bachelor's degree in Human Resources, Business Administration, Psychology or a related discipline.
• SHRM, HRCI or an equivalent professional HR certification is an advantage.

Capabilities

Capability

What success looks like

Business partnership

Supports the Senior HR Manager by gathering information and coordinating practical HR actions.

Ownership

Takes responsibility from issue identification through resolution and follow-up.

Judgment

Protects confidential information and recognizes when matters require managerial review.

Execution

Delivers reliable HR administration, coordination and follow-through.

Influence

Builds credibility with employees, managers, senior leaders and external partners.

Regional agility

Coordinates requirements across countries with guidance from the Senior HR Manager.

Continuous improvement

Identifies process gaps and helps implement approved improvements.

Languages

• Fluent English is required.
• Spanish is highly desirable due to the regional scope; additional languages are an advantage.

About the Opportunity

This position offers broad exposure to North American HR operations while directly supporting the Senior HR Manager of North America. It is suited to an organized, service-oriented HR professional who enjoys accurate execution, employee support and learning within an international organization.