US Product & Content Coordinator

Reposted 25 Days Ago
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Greensboro, NC, USA
In-Office
Mid level
eCommerce • Marketing Tech • Retail • Software
The Role
The US Product & Content Coordinator supports product development, content management, and marketing initiatives; ensuring accuracy, compliance, and engagement across multiple platforms.
Summary Generated by Built In

Position Summary

The US Product & Content Coordinator for Isotonix & nutraMetrix is responsible for coordinating and supporting the development, management, and optimization of product and content initiatives across these wellness brands in the US market. This position works closely with cross-functional teams to ensure the accuracy, consistency, and timely delivery of product information, social and marketing content, and educational materials, ultimately supporting brand awareness and customer engagement.

Essential Duties and Responsibilities

  • Support Product and Brand Manager by maintaining accurate product information across websites, marketing materials, catalogs, and the Product Information Management (PIM) workflow database for Isotonix and nutraMetrix.
  • Assist in coordinating the creation, review, and deployment of product content by working with marketing, creative, compliance, legal, IT and translation teams.
  • Assis in social media and marketing content for social platforms, driving product engagement and customer acquisition.
  • Help update and audit product materials (flyers, labels, support documents) in multiple languages, ensuring compliance and brand consistency.
  • Write and update product white papers, synthesizing scientific evidence and ensuring content accuracy.
  • Monitor industry trends and gather customer feedback to identify opportunities for content and product improvements.
  • Aid in organizing timelines, tasks, and communications for product launches, updates, and campaigns.
  • Track content performance metrics and support website audits to enhance user experience and ROI.
  • Serve as a secondary point of contact for nutraMetrix Consultant and Health Professional UnFranchise Owner questions/inquiries related to nutraMetrix.
  • Assist in maintaining marketing apps and support materials for external partners.
  • Travel Required: participate in Market America LS and ICON events and provide general administrative and project support as needed.
  • Other duties as assigned

Supervisory Responsibilities

  • None; but may direct and/or train other workers.

Education and Experience

  • Credible bachelor’s degree with a background in communications, marketing, or a related creative field
  • Three to four years combined experience in administration, project coordination, customer service, sales, or marketing.
  • Or a combination of equivalent education, experience, and/or training.

Skills

  • Quick learner with a proactive, can-do attitude
  • Exceptionally detail-oriented and organized
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and deadlines
  • Technical writing experience preferred
  • Proven ability to meet deadlines consistently

Working Conditions and Environment

  • Intermittently lift, carry, pull, and push up to 40 pounds.
  • Continuously see and have balance.
  • Frequently hear, talk, sit, grasp, and have repetitive use of arms, wrists, hands, and fingers.
  • Consistent use of computers.
  • During events, intermittent working conditions may increase occasionally.

Skills Required

  • Bachelor's degree in communications, marketing, or a related field
  • 3-4 years of experience in administration, project coordination, customer service, sales, or marketing
  • Technical writing experience
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The Company
HQ: Greensboro, North Carolina
3,779 Employees
Year Founded: 1992

What We Do

About Market America Worldwide | SHOP.COM Market America Worldwide | SHOP.COM is an award-winning global e-commerce and product brokerage company that specializes in one-to-one marketing and is the creator of the Shopping Annuity®. Its mission is to provide a robust business system for entrepreneurs while providing consumers a better way to shop. Headquartered in Greensboro, North Carolina, and with offices across the globe, Market America Worldwide was founded in 1992 by JR Ridinger. Through the company’s primary, award-winning shopping website, SHOP.COM, consumers have access to millions of products, including Market America Worldwide–exclusive brands and thousands of top retail brands. By combining Market America Worldwide’s entrepreneurial business model with SHOP.COM’s powerful comparative shopping engine, and Cashback program, the company has become the ultimate online shopping destination.

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