US – Account Manager

NewGen US – Account Manager

Location: New York City
Hybrid: Tuesday, Wednesday, and Thursday in office

About NewGen

At NewGen, we’re a global social creative and creator agency made up of over 100 talented people worldwide, with offices in London (UK), Manchester (UK), and New York (USA). We partner with leading brands to shape culture, tell stories that matter, and harness the power of social-first creative and creators to drive meaningful impact.

Founded by our 30-under-30 co-founders, NewGen is an independent agency built to challenge big networks and outdated agency models. We move fast, live social, and believe fresh ideas are the only way to create work people actually care about.

Our work is trusted by some of the world’s biggest brands, including Pepsi, Samsung, Amazon, SEGA, and Cash App, and by leading creators shaping culture today — from KSI and Amelia Dimoldenberg to PewDiePie.

Our Non-Negotiables

• Energy – Get involved, be heard, and contribute. This isn’t a place for coasting.
• Quality – Everything we create should push boundaries and raise the bar.
• Collaboration – No egos, no judgment — we win as a team.
• Creativity – Fresh thinking and bold ideas keep us moving forward.
• Partnership – Be a trusted, proactive partner to our clients at all times.
  

Life in the New York Office

Life at our New York office combines start-up energy with the backing of a global agency. Based in the heart of Flatiron, we’re a close-knit team building something special. We value curiosity, social fluency, and people who want to grow with us. We work in a hybrid way, with a minimum of three days a week in the office to keep collaboration and creativity at the core of what we do.

The Role

We’re looking for an experienced Account Manager who can balance strategic thinking with hands-on execution. You’ll thrive in a fast-paced environment, bring clarity and momentum to your team, and build strong, lasting client partnerships.

You’ll help guide socially-led work from brief to delivery, keeping projects on track while supporting creative ambition and commercial outcomes. Above all, you’ll act as a trusted client partner, a collaborative team member, and a key contributor to NewGen’s continued growth.

What You’ll Do

• Support day-to-day account activity, working closely with senior team members, Account Managers, and Executives
• Build and maintain strong client relationships, acting as a key point of contact
• Help manage budgets, timelines, scope, and delivery across projects
• Contribute to creative and strategic thinking on social-first campaigns
• Collaborate closely with creative, strategy, and production teams
• Grow with the agency, learning from senior leaders and helping shape how we work as we scale
  

Social-First x Brand Impact

Being socially native is at the heart of everything we do. We don’t just “do social” — we live and breathe culture. Success in this role means understanding platforms, creators, trends, and conversations, and translating them into work that feels authentic, bold, and built for the feed.

It’s okay to be chronically online.

We’d Love You to Have (Nice to Haves)

• 5+ years’ experience managing large accounts or global clients
• Strong knowledge of social platforms, trends, and creator culture
• Experience working with social-first clients and teams
• Knowledge of gaming and gaming creators (a plus)
• Experience in fast-paced agency environment
• Ability to translate creative ideas into measurable business results
• Familiarity with influencer marketing and content strategy
• Excellent communication and presentation skills
• Comfort using project management tools
  

Benefits Package

NewGen offers a robust, people-first benefits package, including:

• Highly competitive 30 days’ holiday (excluding Federal Holidays, inclusive of the Reset Policy)
• Reset Policy – Up to 10 additional non-contractual rest days (subject to policy terms; may be amended or withdrawn)
• Birthday Leave – An additional paid day off on your birthday
• December Office Closure – Office closed during the holiday period, outside of standard vacation days
• Year-End Holiday Shutdown – Company-wide closure; some annual leave may be reserved, with discretionary additional paid leave granted where applicable
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity & Paternity)
• Training & Development opportunities
  

Compensation

$65,000 - $90,000