URBN Senior Product Manager

Posted 5 Days Ago
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Philadelphia, PA, USA
In-Office
Senior level
Fashion • Retail
The Role
Lead the strategy, development, and launch of checkout-focused digital products across URBN’s eCommerce sites and apps. Identify optimization opportunities through quantitative and qualitative analysis, align enterprise stakeholders, manage ambiguous initiatives, and collaborate with design, engineering, research, marketing, and operations. Use usability studies, market analysis, and A/B testing to build business cases and improve customer and business outcomes.
Summary Generated by Built In
Role Summary

URBN is seeking a passionate Senior Product Manager to join our Digital Product Team, with a focus on the set of products that support our checkout experience. You will be responsible for uncovering optimization opportunities (so quantitative and qualitative data analysis is a must) as well as for supporting large scale strategic initiatives that ensure transacting on the URBN eCommerce site and app(s) remain best in class for our customers.


To be successful in this role you should have the basics of being a PM down and you are ready to take on difficult, ambiguous projects where the solution is not always clear from the start. You thrive on cross-functional collaboration and are excited to partner with design, engineering, user research, marketing, and operations partners throughout the product development lifecycle to drive positive outcomes for our customers and businesses.

Role Responsibilities
  • Lead – Demonstrate a high degree of ownership as you drive the ideation, development, and launch of digital products supporting your product roadmap.
  • Align – Work across the enterprise to gather and align requirements in a manner that clearly prioritizes meaningful customer and business objectives.
  • Analyze - Use information to inform your decision making. Integrate both qualitative and quantitative data (usability studies, market analysis, A/B test results) to assess opportunities and drive outcomes.
  • Anticipate – Take the initiative to see around corners and help to solve problems before they impact the customer, business, and team.
Role Qualifications
  • 5+ years of experience in building and shipping consumer digital products together with teams of designers & engineers.
  • Excellent communicator and storyteller, able to navigate ambiguity & communicate a clear point of view to stakeholders at all levels.
  • Ability to inspire, motivate and support a team to get things done.
  • Detail oriented with organizational skills and ability to easily manage multiple ongoing projects.
  • Technical and business acumen in a transaction-based domain strongly preferred. Bonus if you've worked directly with Stripe and/or PXP in context of payment processing.
  • Experience using quantitative and qualitative data to build business cases is a must.
The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Skills Required

  • 5+ years of experience building and shipping consumer digital products with design and engineering teams
  • Excellent communication and storytelling skills, including the ability to communicate a clear point of view to stakeholders at all levels
  • Ability to inspire, motivate, and support a team
  • Strong attention to detail and organizational skills, with the ability to manage multiple ongoing projects
  • Technical and business acumen in a transaction-based domain
  • Experience working directly with Stripe and/or PXP in payment processing
  • Experience using quantitative and qualitative data to build business cases
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The Company
31,000 Employees
Year Founded: 1970

What We Do

Urban Outfitters, Inc. (URBN) is a global consumer-brand portfolio comprising Urban Outfitters, Anthropologie, Free People, FP Movement, Anthropologie Weddings, Terrain, Menus & Venues, and Nuuly. The company creates unique retail experiences with a focus on creativity and pleasing customers. Its brands cultivate communities and provide inclusive platforms where customers, coworkers, partners, and followers can express themselves through creative expression and community.

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