Krg Tech inc
661 558 0000* 509
Job DescriptionJob Title: Unified Communications/Skype Operations Analyst
Location: Plano, TX
Duration: Contract
Job Description:
1. Skype for Business Server / Lync client support (PC, Mac and mobile)
2. Skype for Business Server / Lync video room systems support
3. Support of Polycom or Cisco Skype integrated devices
4. Support, optimize and maintain Skype for Business Server / Lync infrastructure with high availability
5. Skype for Business / Lync application patching
6. Manage support escalations and drive issue resolution to completion including leveraging of proper processes and communications, working with vendors as required
7. Reporting, monitoring and Analytics – generate reports and monitor UC traffic in real time, respond and react to System Center Configuration Manager (SCCM) alerting
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Support Lync client across PC, Mac and mobile
- Manage Skype integrated devices from Polycom or Cisco
- Maintain high availability of Skype for Business Server infrastructure
- Perform patch management for Skype for Business / Lync applications
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
