Unified Communications Manager

Job Description
SSP is the Program Manager for the Navy's 50 year old Fleet Ballistic Missile (FBM) Program. It has contracts with every major defense contractor, who supports different aspects of the FBM weapon system. BAE Systems is looking to fill the role of VTC Telepresence Engineer Lead who will handle the day-to-day VTC Infrastructure operations, Audio/Visual upgrades and maintenance, project planning and documentation, and act as the Engineering Lead for the VTC Collaborations Program at Strategic Systems Programs (SSP), U.S. Navy.
Specific duties will include:

• Work directly with the CIO/Deputy CIO to identify strategic goals and objectives
• Lead the breakdown of the project goals into achievable objectives
• Manage daily operations of the video teleconferencing infrastructure hardware on both Unclassified and Secret networks.
• Operations and Maintenance of all VTC devices to include Video Communications Servers, MCUs, Gateways, room-based VTC systems, Desktop VTC devices, and other VTC-related equipment.
• Conduct integration and configuration of existing VTC hardware, including application of security controls and management support to the network infrastructure that underlies the VTC platform.
• Patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events.
• Maintain and provide configuration management information that shall include but not be limited to: equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords.
• Ensure technical solutions comply with all applicable DoD regulations and industry standards.
• Monitor system and network operations, and notify users when systems display non-standard or out of tolerance behavior.
• Apply technical expertise to mitigate potential system problems before they occur.
• Resolve all IP VTC service interruptions and technical problems in a timely manner, should they occur.
• Provide enterprise-level system administration for the VTC enterprise.
• Ensure all IP and ISDN based VTC systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG).
• Resolves system operational problems by troubleshooting and performing fault isolation and repairs, replaces, or reprograms faulty equipment, as required.
• Provides life cycle refresh projections for AV/VTC infrastructure, endpoints, and AV equipment build out projects.
• Conducts site surveys to establish AV/VTC systems and equipment based on customer requirements.
• Consult with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs
• Perform supervisory duties including, but not limited to, hiring, training, evaluating, counselling, and disciplining employees.
• Ensure personnel are properly qualified to perform duties effectively. Identify successors for all key positions. Sets technical and performance objectives with subordinates. Conduct performance appraisals. Ensure that all personnel are informed of and adhere to all pertinent company policies and procedures.

Required Education, Experience, & Skills

• Must have Active DoD Secret Clearance
• Expert knowledge of Unified Communications technologies systems a, including familiarity with foundation technologies, VTC protocols, and communication standards to include SIP, H.323, H.320, H.460, TLS, RTP, SRTP, TCP/IP, UDP, content control protocols, video compression standards, routing protocols, networking fundamentals, and Cisco (Tandberg) and Polycom video & voice technologies.
• Experience with Cisco (Tandberg) Video Teleconferencing Architecture and infrastructure equipment to include Codian MCUs, VCS Control, VCS Expressway, ISDN Gateways, Serial Gateways, and TelePresence Management Suite (TMS), Cisco Call Manager, Cisco Unity Server.
• Experience developing configuration change plans (CCPs) or Change Control Board (CCB) plans, and standard operating procedures (SOP) for VTC infrastructure, endpoints, and other related equipment.
• Strong analytical skills as well as excellent written and verbal communication skills to include technical documentation skills, and the ability to teach classes to lower level staff members.
• 10 years of experience with administration, installation and repair of Cisco (Tandberg), Polycom, and/or Lifesize systems.
• Experience with DISA STIGs and implementing the security controls on VTC infrastructure
• Must be familiar with Cisco TMS and VCS.
• Ability to manage multiple priorities.
• Ability to establish and maintain effective working relationships with partners and government officials
• Ability to obtain and maintain Common Access Card (CAC) along with badge access to the customer's facility
• Ability to obtain and maintain a network account in good standing on the customer's network.
• Ability to meet the requirements for an IAT II as specified in the DoD 8570 within 6 months of start
• Ability to obtain and maintain Top Secret DoD Clearance

Preferred Education, Experience, & Skills
Pay Information
Full-Time Salary Range: $126610 - $215270
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems Intelligence & Security, based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. That's BAE Systems. That's Inspired Work. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression. To see Inspired Work in action, visit www.baesystems.com and follow us on Facebook: www.facebook.com/baesystemsintel.