Natech Banking Solutions is a leading European fintech company with nearly 20 years of experience in developing advanced banking systems for major financial institutions. Headquartered in Ioannina, with offices in Athens, Switzerland, and Germany, Natech is at the forefront of digital banking innovation. Our comprehensive product suite includes core banking systems and digital engagement tools, enabling financial institutions to deliver exceptional service. In partnership with Piraeus Bank, we are also developing Snappi, Greece’s first digital-only bank. That's where you come in.
We are looking for a UX-focused Product Designer to improve and evolve the user experience of our existing fintech products. The role emphasizes research, usability testing, and end-to-end UX thinking, rather than purely visual/UI execution.
You will work closely with product, development, and design teams to identify problems, validate solutions, and deliver meaningful improvements to user journeys.
Your Responsibilities will include:
- Own and drive the end-to-end UX process (research → flows → validation → iteration)
- Analyze existing products and identify UX gaps & improvement opportunities
- Create user flows, wireframes, and prototypes (low to high fidelity when needed)
- Conduct or support:
- Usability testing
- Heuristic evaluations
- User feedback analysis
- Collaborate with designers and developers to ensure feasible and scalable solutions
- Contribute to improving internal UX processes and methodologies
- Work within and extend existing design systems (without being UI-heavy)
Requirements
- 3+ years experience in UX/Product Design
- Strong experience in:
- User flows
- Wireframing
- Prototyping
- UX problem-solving
- Proven experience in usability testing or research methods
- Ability to work end-to-end on UX tasks independently
- Experience working on existing products (not only greenfield)
- Good understanding of design systems (usage, not necessarily creation)
- Strong communication and collaboration skills
Nice-to-Haves : - Experience in fintech / banking / complex systems
- Familiarity with analytics tools or data-driven decisions
- Basic understanding of front-end (for better handoff)
Important Clarification :
This role is not UI-heavy. Focus is on:
- UX thinking
- Problem solving
- Research & validation
The Person who matches our Culture is: - Creative thinker, innovative and passionate for continuous learning and development in a matrix and complex environment.
- Talented to solve issues proactively based on technical knowledge, commercial acumen (apply technology in a pragmatic way), high judgement, and results oriented philosophy to enhance customer service value.
- Strong analytical, organizational and project management skills (including attention to detail, time management, entrepreneurial mindset).
- Capable of working under own autonomy, part, or leader of a fast-moving cross functional team.
- Excellent written and verbal communication, negotiations and presentation skills within different stakeholders and cultures.
Benefits
At Natech, our employees enjoy benefits designed to enhance productivity and contribute to professional growth. We offer:
- Competitive compensation packages
- Meal allowance
- Private Health and Life Insurance
- Private Pension Scheme
- Participation in impactful international projects
- Continuous opportunities for professional and personal development
We are proud to be an equal opportunity employer, committed to building a diverse and inclusive team where everyone feels valued, heard, and empowered to succeed—regardless of background, identity, or ability.
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What We Do
Natech Banking Solutions democratizes access to banking technology and liberates resources, allowing financial institutions to prioritize what's most important— outstanding service and customer fulfilment. Our comprehensive product suite, encompassing everything from a core banking system to digital engagement channels layer, enables banks to craft and deliver personalized financial products. Catering to a diverse clientele that ranges from lively credit unions, local community banks to forward-thinking regional financial institutions, Natech stands as a pillar of technological advancement in banking. Our platform exemplifies ease and efficiency, providing seamless onboarding and unparalleled accessibility that guarantees financial institutions a swift time-to-market. As the provider of plug-and-play, end-to-end solutions built on modern cloud-native modular technology, it empowers banks with the agility to swiftly launch products and seamlessly adapt to the dynamic landscape of finance. The ecosystem and API integration strategy are tailored to enhance functionality, delivering precisely what is needed with cutting-edge features, thereby ensuring operational costs remain lean throughout the entire lifecycle. Natech Banking Solutions has played a significant role in introducing a digital-only bank, Snappi, focused on serving Greece and Europe, marking a leap forward in the Banking-as-a-Service sector. This effort combines Natech's twenty years of experience in the banking industry with the launch of Snappi, aiming to contribute to the evolution of Natech's technology. The collaboration also intends to offer practical benefits to the Natech banking community, ensuring access to modern and efficient banking technology.
