UI/UX Designer

Natech Banking Solutions is a leading European fintech company with nearly 20 years of experience in developing advanced banking systems for major financial institutions. Headquartered in Ioannina, with offices in Athens, Switzerland, and Germany, Natech is at the forefront of digital banking innovation. Our comprehensive product suite includes core banking systems and digital engagement tools, enabling financial institutions to deliver exceptional service. In partnership with Piraeus Bank, we are also developing Snappi, Greece’s first digital-only bank. That's where you come in.  

We are looking for a UX-focused Product Designer to improve and evolve the user experience of our existing fintech products. The role emphasizes research, usability testing, and end-to-end UX thinking, rather than purely visual/UI execution. 

You will work closely with product, development, and design teams to identify problems, validate solutions, and deliver meaningful improvements to user journeys. 
Your Responsibilities will include: 

•  Own and drive the end-to-end UX process (research → flows → validation → iteration) 
• Analyze existing products and identify UX gaps & improvement opportunities

• Create user flows, wireframes, and prototypes (low to high fidelity when needed) 

• Conduct or support: 

- Usability testing 

- Heuristic evaluations 

- User feedback analysis 

• Collaborate with designers and developers to ensure feasible and scalable solutions 

• Contribute to improving internal UX processes and methodologies 

• Work within and extend existing design systems (without being UI-heavy) 

• 3+ years experience in UX/Product Design 

• Strong experience in: 

• User flows 

• Wireframing 

• Prototyping 

• UX problem-solving 

• Proven experience in usability testing or research methods 

• Ability to work end-to-end on UX tasks independently 

• Experience working on existing products (not only greenfield) 

• Good understanding of design systems (usage, not necessarily creation) 

• Strong communication and collaboration skills 
  
  Nice-to-Haves :
• Experience in fintech / banking / complex systems 
• Familiarity with analytics tools or data-driven decisions 
• Basic understanding of front-end (for better handoff) 

Important Clarification :

This role is not UI-heavy. Focus is on: 

• UX thinking 
• Problem solving 
• Research & validation 
  The Person who matches our Culture is: 
• Creative thinker, innovative and passionate for continuous learning and development in a matrix and complex environment.  
• Talented to solve issues proactively based on technical knowledge, commercial acumen (apply technology in a pragmatic way), high judgement, and results oriented philosophy to enhance customer service value.  
• Strong analytical, organizational and project management skills (including attention to detail, time management, entrepreneurial mindset). 
• Capable of working under own autonomy, part, or leader of a fast-moving cross functional team. 
• Excellent written and verbal communication, negotiations and presentation skills within different stakeholders and cultures. 

Join a motivated team that values respect, support, and joy of life and enjoy….

• Competitive remuneration package based on seniority.
• Stock Options Plan.
• Private Health and Life insurance fully sponsored by the company.
• Private Pension Scheme for the employee fully sponsored by the company.
• Meal allowance.
• Participation to the Company’s annual bonus scheme.
• Free Benefits according to the local labor law (e.g., social security, leave of absence).
• Participation in impactful international projects from both technological and business aspects.
• Work-life balance initiatives, including a hybrid/ remote model, time schedule flexibility, and support for healthy habits.
• Opportunities for professional and personal development through activities, training, events, conferences, both in Greece and abroad.
• Onboarding support from a dedicated Buddy.

Diversity, Equality, Inclusion, Belonging

• We are an equal opportunity employer with a commitment of providing a work environment that respects the dignity and worth of everyone.
• We recognize and value the benefits and strengths that diversity brings to our employees, and we thrive in an environment that encourages respect and trust.
• We welcome and celebrate each unique characteristic a person holds (including, disability, gender identity or expression).

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Take a look at our Careers Page and learn more about our work environment!