UEM-10-Sr Analyst I Infrastructure Services

Job Description:

Responsibilities

• Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
• Knowledge of DEP, APNS, VPP and ABM etc.
• Knowledge of managing Android, iPhone, and MAC devices in Intune
• Experience in troubleshooting issues related to Co-management environment
• Cloud knowledge especially related to Intune
• Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
• Knowledge of Windows Autopilot, update rings, SCEP, PKCS
• Knowledge on re-image and re-building the Windows devices.
• Deliver technical support for Intune, Windows Modern Management.
• Has good understanding of how Certificate Authority works.
• Troubleshooting issues with technologies like WSUS, Intune and Azure from Intune end.
• Ability to configure Azure AD / Hybrid AD Joined devices with MFA and Conditional access enabled. 
• Deep level knowledge and troubleshooting skills on Windows Auto Pilot, app management, policy creations.
• knowledge on Windows Hello for Business 
• Good communication skills
• Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
• Basic knowledge on Azure identity and license
• Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
• Knowledge of JAMF would be an added advantage.

Desired Skills and Qualifications

• Overall min. 8 years of experience in Information Technology (IT) and min. 4 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
• Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
• Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
• Experience in Modern Windows Device Management - Intune, Autopilot
• Must have knowledge on Co-Management and its configurations
• Experience in Compliance policy, Conditional access policy implementations and Role based Access control
• Knowledge on PowerShell scripting.

Nice to have skills:

• Experience in Microsoft Defender, Device guard, Credential guard and Application guard
• Experience in Privileged Identity Management
• Experience in iOS, Android, and Windows application signing, provisioning.
• Good communication skills with ability to represent in global meeting/forums/customers.
• Good understanding of network infrastructure.
• Knowledge on Microsoft Power Platform & Power BI.
• Knowledge of Cloud Technologies.
• Excellent problem solving/analytical skills.
• Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline.

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