- Must be a VoIP SUBJECT MATTER EXPERT
- Must have Cisco Unified Contact Center Enterprise (UCCE)
- 2 years experience with Interactive Voice Response (IVR)
- 4 + years Telecommunications experience.
- 4+ years VoIP experience
- 3 + years Unified Contact Center Enterprise (UCCE)
- Telecommunications experience of 2-3 years. Customer service and analytical skills required. Hands-on skills with Cisco call center applications, IVR systems, and call recording solutions. Must have experience with Microsoft Excel and related office products. Strong trouble shooting and people skills are necessary. International experience preferred.
KNOWLEDGE/SKILLS/ABILITIES:
- Telecommunications system administration.
- Ability to understand telecommunications terminologies.
- Ability to plan, organize and complete work as scheduled.
- Ability to work independently in conducting analysis and completing assignments.
SPECIAL REQUIREMENTS:
Ability to be on call 24x7 with a company supplied Smartphone.
Additional InformationShare the Profiles to dinesh@techtammina(dot)com
Contact: 703-349-1004
Job Type: Contract
Duration: 6+ Months
Citizenship: USC/ H1B / GC
Expenses: All-inclusive
Keep the subject line with Job Title and Location
Skills Required
- VoIP Subject Matter Expert
- Cisco Unified Contact Center Enterprise (UCCE)
- 2 years experience with Interactive Voice Response (IVR)
- 4+ years Telecommunications experience
- 4+ years VoIP experience
- 3+ years Unified Contact Center Enterprise (UCCE)
- Strong troubleshooting and people skills
What We Do
Tech Tammina is a blend in implementing Business Processes across onshore and offshore Software Development using Low Code platforms. This phenomenal transition made us a Digital Transformation Company. Tech Tammina contributed their vision on Offshore Outsourcing with its expertise in strategic global delivery models which makes a reliable Outsourcing Software Development Solution provider. Tech Tammina offers services by automating the Business Processes through Automation platforms, resembling RPA (Automation Anywhere, Blue Prism, and UI Path) and Business Process Management platforms (Appian, BPM' online, Mendix). We are engaged in providing Digitalized services through Custom Software & Application Development with Quality assurance and Testing preferences. We deliver our services and innovations through emerging technologies with utmost accomplishment. Our expertise implicates in reducing outlay and increasing the efficiency of the product and service by conveying the strategic advantage of Software Outsourcing and Offshore Software Development for the clients. Software development process with an exceptional and valuable deliverance involves in meeting clientele expectations. Tech Tammina is one of the efficient and flexible global eminent experts in outsourced Custom Software Development with rigorous Quality assurance and Testing measure.. Considering Risk involving and Project failure measures we implement powerful software solutions that meet the client expectations. We look forward to escalating the clientele appreciation for ages to serve for emanating generations.
