UAE - Operations Executive

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

We are seeking a detail-oriented and proactive Operations Executive to coordinate and manage all crew-related operational activities for assigned vessels, ensuring timely crew planning, documentation, mobilization and smooth communication between vessels, crew members, manning agencies, and internal departments. The role ensures efficient crew deployment while maintaining compliance with company policies.

Contract: Permanent 

Location: Dubai, UAE (Onsite)

Please submit your application and CV in English. 

Key Responsibilities: 

• Plan and coordinate crew deployment in line with vessel schedules and operational requirements.
• Manage crew mobilisation, demobilisation and timely repatriation upon completion of assignments.
• Coordinate visa applications, immigration procedures and relevant documentation to ensure compliance.
• Liaise with manning agents, vessel personnel, hotels, transport providers and internal departments to ensure smooth crew movements.
• Manage emergency crew changes, urgent deployments and last-minute operational requirements.
• Handle immigration-related formalities, including overstay fines and exit permits.
• Maintain accurate crew records and databases, ensuring data confidentiality and compliance.
• Support additional crew-related activities as required by management.

Candidate Requirements:

• Bachelor’s degree.
• Basic knowledge of crew movements and crew change operations.
• Understanding of visa requirements, immigration procedures and relevant documentation.
• Excellent written and verbal communication skills.
• Strong organisational and planning skills, with the ability to coordinate multiple crew changes simultaneously.
• Ability to work under pressure, meet tight deadlines and manage last-minute changes effectively.
• Strong problem-solving and decision-making skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office applications, including Excel, Word and Outlook.
  

You will receive: 

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• Life assurance
• Healthcare
• Competitive salary
• Career development and progression opportunities
• Values Award celebration events
• Team building days

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: 

Global Perspective - we connect the world and see the bigger picture. 

The Power of People - we rely on the strength of local agent knowledge and relationships. 

Progress - we adopt new thinking and push for positive change in our industry. 

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. 

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. 

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

#LI-Onsite