Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Content Manager for Global Payments Solutions supports the success of our sales and product teams by turning product capabilities into clear, compelling sales and client-facing content. This role focuses on helping clients understand what our products do, why they matter, and when to use them. This is a junior-level role designed for someone early in their career who wants hands-on experience shaping go to market materials, supporting product launches, and enabling sales teams with the right messages. You will work closely with Sales, Product, and Marketing partners to develop collateral that supports client conversations and drives adoption of payment solutions such as Receivables, Payables, and Commercial Credit Card products.
Create client-facing sales content (presentations, one-pagers, flyers, etc.) that explains product value clearly and simply
Translate product features into customer-focused messages: What the product solves. who it’s for and why it matters
Support new product launches and updates; refresh content when products change; help roll out new materials to sales teams
Partner with internal teams to develop accurate and effective content: Sales, Product Management, Marketing, Legal, Compliance, Graphic Design, etc.
Maintain and organize a large library of existing content; keep materials current, accurate, and easy to find
Follow required review and approval processes to ensure content meets risk, compliance, and brand standards
Required Qualifications:
1-3 years of experience working in Product Marketing, Segment Marketing, Product Management, or Go-to-Market execution
Strong written and verbal communication skills; able to explain complex ideas in plain language
Ability to learn products quickly and ask the right questions
Strong collaboration skills; comfortable working with multiple teams and stakeholders
Attention to detail and comfort managing multiple pieces of content at once
Proficiency with Microsoft Word, PowerPoint, and Excel
Desired Qualifications:
Experience supporting or contributing to product launches
Ability to build basic value propositions and messaging frameworks
Strong storytelling skills; Can connect product features to real client needs
Comfort working in a risk aware environment
Skills:
Adaptability
Analytical Thinking
Customer and Client Focus
Written Communications
Client Experience Branding
Client Solutions Advisory
Oral Communications
Presentation Skills
Account Management
Business Acumen
Market Analysis
Mentoring
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$100,000.00 - $116,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Skills Required
- 1-3 years of experience in Product Marketing, Segment Marketing, Product Management, or Go-to-Market execution
- Strong written and verbal communication skills
- Ability to learn products quickly and ask the right questions
- Strong collaboration skills with multiple teams
- Proficiency with Microsoft Word, PowerPoint, and Excel
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
-
Fair & Transparent Compensation — Pay practices are framed as structured and backed by regular pay-equity analysis, which creates a sense of consistency even when higher pay is desired.
-
Pay Growth & Progression — A high U.S. hourly pay floor of $25/hour is positioned as a meaningful baseline for frontline and support roles, improving perceived competitiveness at the lower end.
-
Parental & Family Support — Parental leave, family-planning reimbursement, backup care, and “Life Event Services” are presented as substantial supports that strengthen the overall rewards package.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
Gallery
