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The Role
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
Maintain and enhance client relationships to assist in meeting organizational and operational objectives. Provide exceptional client service, training, and ongoing support of Treasury Management products and services.
In this role you'll have the opportunity to:
- Assist clients with required support materials for their effective use of TM services
- Administer client service policies and procedures. Responsible for achieving client service level standards
- Responsible for client complaint resolution and proper and timely escalation of complex issues
- Responsible for providing outstanding customer service to client in support of TM services
- Responsible for complying with policies, procedures, security requirements, and government regulations
Education & Certifications
- Associate's Degree in a related field (an equivalent combination of education and experience may be considered)
Experience
- 2 or more years of treasury management experience or in a related client services environment required
Knowledge, Skills and Abilities
- Knowledge of delivering end-user training of Treasury Management services
- Knowledge of relevant operating systems, applications, and/or equipment
- Knowledge of sales principles and practices to effectively support Treasury Management
- Ability to establish and maintain effective working relationships with peers, clients and management. Comfortable with direct client and line partner interaction abilities
- Proficient in Microsoft Office
- Possess excellent written, presentation, and verbal communication skills
Compensation & Benefits
- Targeted starting hourly range (based on experience): $24.19-$31.87
- Incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
- Get more information at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Banner Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Banner Bank and has not been reviewed or approved by Banner Bank.
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Healthcare Strength — Multiple medical plan options, dental (including adult orthodontia), and vision are offered alongside company‑paid life and AD&D, company‑paid short‑term disability, and an Employee Assistance Program. Access to a Wellness Coach and additional health resources broaden the support for physical and mental wellbeing.
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Leave & Time Off Breadth — The package includes generous vacation, paid sick leave, 11 paid holidays, paid parental leave, and 16 hours of paid community service annually. Corporate materials also outline flexible scheduling, personal‑leave hours for cultural or other needs, and gender‑neutral parental leave for birth and non‑birth parents.
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Wellbeing & Lifestyle Benefits — Tuition reimbursement, public transportation reimbursement, employee banking discounts, and service/recognition awards enhance overall value. Role‑dependent incentives and commissions, together with ongoing wellness coaching access, round out everyday benefits.
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The Company
What We Do
Banner Bank is proud to serve the West with comprehensive financial services. More than 130 years ago we started with core values that never go out of style: listen, learn and help people and businesses reach their goals. Today across Oregon, Washington, California and Idaho—we deliver a high level of individual service as a community bank, while also offering competitive products some might expect to find only at a nationwide financial institution. Member FDIC. Visit us for more information on the best banking solutions for your business.
