First State Bank’s mission is to treat the community as our home, customers as our neighbors, employees as our family, and by so doing, create value for our shareholders. Our Core Values are: Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles in all aspects.
Summary
First State Bank’s Treasury Management Department is responsible for providing excellent customer service and back-office support for First State Bank’s business-related products and services, such as, ACH Origination, Business Online Banking, Online Wires, ICS/CDARS, Merchant Services, Positive Pay, Public Funds, Remote Deposit Capture, and RemitPlus Services. This department is also responsible for the daily processing of Lockbox items.
Essential Job Duties & Responsibilities:
- Serve as a key point of contact for Treasury Management support, assisting customers and internal employees via phone and email, while also supporting issue resolution and service needs.
- Support onboarding and implementation of Treasury Management products and services, ensuring accurate setup, maintenance, and adherence to policies and regulatory requirements.
- Process Treasury Management requests, cases, and transactions (including lockbox and payment services), while performing risk reviews, monitoring activity, and escalating complex or high-risk issues as needed.
- Collaborate with internal departments (e.g., Fraud, Deposit Operations, Credit Analysts) and officers to support product setup, approvals, risk management, internal audits, regulatory compliance efforts and vendor management.
- Prepare and maintain reports related to Treasury Management risk, operational activity, and board reporting; assist with internal audits, regulatory exams, policy updates, and risk assessments to ensure compliance with bank standards and industry regulations (e.g., NACHA).
- Provide additional support as needed, including in-person customer assistance, employee/customer training, presentations, community or business development activities, and ongoing merchant services and client support.
Other Job Duties As Assigned
This job description is subject to change at any time.
What We Do
First State Bank is a network of banks serving local communities across the state of Kentucky and Southern Indiana. As a proud member of the First Breckinridge Bancshares family, it offers a comprehensive range of financial services, including personal and business banking, secure investment options, and cash management. The bank is committed to providing safe, secure, and accessible financial management solutions to help its customers thrive.
