Transportation Coordinator

About Us

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We are your personal assistant for healthy living. We get to know your goals, lifestyle, and budget, and we recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable.

We are a distributed team built on top talent from over 28 states across the U.S. While we have a headquarters in New York City, we support employees working from wherever they are based. We believe in fostering team connection and collaboration across all of our employees' locations. Expect to attend regular team building events and an annual company retreat. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

About the Role

Hungryroot is looking for a Transportation Coordinator to join our growing Fulfillment team. Reporting to the Sr. Transportation Manager, the Transportation Coordinator will be responsible for overseeing key day-to-day transportation operations inbound to the fulfillment centers and outbound from the FCs to the final customer. A successful Transportation Coordinator will create, oversee, and audit shipments including LTL, FTL, and parcel shipments. This position will monitor the parcel network alongside the Sr. Transportation Manager and will act as liaison to the customer service team to troubleshoot delivery problems and alert customers of delays.

Responsibilities

• Quote, book, and track inbound POs.
• Update shipment status in Netsuite, communicate delays or short shipments with the supply chain team, and troubleshoot any delays or missed pickups.
• Audit and approve inbound transportation invoices. 
• File and track claims for damages on inbound POs
• Coordinate with customer service to resolve small issues and escalate larger issues.
• Enter and track shipments in the Emerson temp tracker portal.
• Create parcel labels in Shipstation
• Assist the team  with BOL creation, outbound scheduling, and parcel network monitoring when needed.
• Rotate on-call with the other two members of the transportation team.
• Other duties as assigned

Requirements

• 2+ years of experience with detail-oriented office work is preferred 
• Competence with Microsoft Excel and Microsoft Outlook is required
• Willingness to self-learn additional programs and technical skills

Perks & Benefits 

• Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!
• Equity 
• Unlimited vacation policy
• Universal paid parental leave
• Monthly Hungryroot credit for delicious, healthy groceries
• Comprehensive health, vision, dental, and life insurance
• Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more
• 401k with match
• A work from home stipend to support your initial home-office setup

Expected Pay Range:
$50,000- $65,000

The employer will not sponsor applicants for work visas.

Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.