Transition Support Specialist

Posted 6 Days Ago
Be an Early Applicant
Plymouth, MN
In-Office
67K-98K Annually
Senior level
Financial Services
The Role
The Transition Support Specialist aids newly acquired Advisor Teams in transitioning client accounts, ensuring compliance, and providing efficient client service, while managing paperwork and assets.
Summary Generated by Built In

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

We're hiring a Transition Support Specialist (TSS) to assist newly acquired Advisor Teams with transitioning their existing client accounts/business. The key function of the TSS will be to support the repapering process and integration efforts to ensure effective, efficient and client friendly experience. Key functions will include completing and coordinating Wealth Enhancement client paperwork, custodial account openings, transfers of assets (TOA), and ancillary account features (such as standing payment instructions, checkwriting, and systematic transactions). The TSS plays a key role in ensuring all transition activities are executed accurately, efficiently, and in alignment with compliance and custodial standards, providing exceptional client experience. This position may also provide day-to-day client service support to new teams and may include some travel.

This is a hybrid position that requires the ability to work on-site from our office in Plymouth, MN as needed. This position is project-based and on-site presence requirements will fluctuate throughout the year and project cycles.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000.00 to $80,000.00, exclusive of bonuses and benefits. This role is also eligible for our corporate bonus plan. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

Primary Job Functions  

Bulk Repapering & Account Transitions

  • Manage the end-to-end bulk repapering process across WEAS advisory paperwork, custodial paperwork, and Broker/Dealer documents (when applicable)

  • Accurately prepare and process account opening documentation, ensuring timely and compliant establishment of new accounts

  • Oversee and execute the transfer of assets (TOA) process, monitoring for completion and escalating issues when necessary

  • Set up and validate ancillary account features such as standing payment instructions, ACH, checkwriting, systematic contributions, and required minimum distributions

  • Maintain accurate account records in Salesforce (CRM) and track repapering progress across all client households

Client Relationship & Team Support

  • Partner with Advisor Teams to ensure smooth client transitions, communicating proactively on outstanding items

  • Research and resolve account transition issues in coordination with custodians, vendors, and internal partners

  • Provide ongoing service support during onboarding months, including transactions, deposits, and withdrawals as needed

Industry / Custodian Experience

  • Demonstrate deep knowledge of account opening and TOA processes for advisory and brokerage accounts; experience with NFS, Fidelity, or Schwab custodial platforms strongly preferred

  • Stay current on Wealth Enhancement Group’s Suitability Guidelines, operational processes, and regulatory requirements

  • Maintain working proficiency with financial products, including mutual funds, annuities, equities, fixed income, and alternatives

Corporate & Process Support

  • Support corporate projects that enhance repapering workflows and client transition efficiency

  • Provide feedback on system and process improvements, contributing to continuous improvement initiatives

  • Share best practices across the Transition Support team, aligning with CSO’s career progression framework

Education / Qualifications

  • 4-year college degree preferred

  • 5+ years of financial services experience required, with direct experience in account opening, transfers of assets, and repapering processes

  • Prior custodial experience with NFS, Fidelity, or Schwab strongly preferred

  • Strong organizational skills and ability to manage high volumes with accuracy and efficiency

  • Excellent communication skills, with a client service mindset and ability to partner across teams

  • Strong attention to detail and problem-solving ability

  • Proficiency in Microsoft Office; Salesforce experience preferred

  • Openness to minimal travel - generally limited to 1-2 team onsite meetings annually

WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified at the individual contributor level is $67,300,00 to $97,600.00. However, the base salary range bolded above ($70,000.00 to $80,000.00) is what we expect to pay as a starting range for this position. ​

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:

  • Training and professional development

  • Medical, dental and vision coverage (Available to employees and their families)

  • Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses

  • Life and AD&D insurance – employer paid and voluntary options

  • Short-term and long-term disability, workers compensation – employer paid

  • 401k with match and profit sharing

  • Wellness programs and resources

  • Voluntary benefits, including pet insurance

  • 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)

  • 12 paid holidays each year (10 pre-determined and 2 floating days)

  • Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)

  • Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700


Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.

Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Your personal information is handled in accordance with applicable data protection laws.

Top Skills

MS Office
Salesforce
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The Company
HQ: Plymouth, MN
809 Employees

What We Do

In 1997, four advisors sharing an office space discovered they also shared an essential belief: The financial services industry needed a new and better way to provide advice to clients—one that would help relieve stress from their clients’ financial lives.

They built a firm that would deliver truly comprehensive financial guidance, all under one roof, so that clients wouldn’t have to deal with the hassle of managing multiple financial relationships, making complex decisions, or coordinating disparate accounts.

That idea has evolved into what we call the Roundtable™, our team of specialists and advisors in six core areas of wealth management. We believe that this team, paired with our 3-step UniFi™ process, helps ensure your financial life is organized, comprehensive and straightforward, enabling you to make more confident decisions and be less stressed when it comes to managing your wealth.

Securities offered through LPL Financial, Member SIPC (www.SIPC.org). Advisory services offered through Wealth Enhancement Advisory Services, a registered investment advisor. Wealth Enhancement Group and Wealth Enhancement Advisory Services are separate entities from LPL Financial.

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