Transformation Manager - International

Posted 15 Days Ago
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London, Greater London, England
In-Office
Mid level
Healthtech • Machine Learning
The Role
The Transformation Manager coordinates the implementation of AI services with partners, guides them through change management, and ensures customer satisfaction based on their needs.
Summary Generated by Built In

Please note: We are looking for candidates to be based in or close to London who can work 3 days a week from our office, and are within reasonable distance of an airport with good European connections. This role will travel 10-25% of the time.

About Skin Analytics
Skin Analytics is an award-winning, health tech company that works with dermatology teams to deploy world-leading skin cancer pathways using AI as a medical device, DERM.
Following our recent £15M series B funding round and regulatory milestones, we're ready to scale internationally, making history for AI in healthcare and the future of dermatology.
We're proud to epitomise AI for good - with a Class III CE mark, DERM is the only AI as a medical device approved to make clinical decisions autonomously in the cancer space, as well as being the first company to receive a NICE recommendation for use across the NHS.*
DERM is deployed at more than 28 NHS organisations where we're supporting dermatology teams to build sustainable services that enable patients to gain quicker access to skin cancer diagnosis. If that's not enough, we also collaborate with some of the largest health insurers to reach patients in their own homes. Recently we have launched in 3 European countries.
We are a team of passionate people on a mission to build a future where no one dies from skin cancer.

The role

In this role, you are part of the Transformation team as well as collaborating with the Client Operations team. We’re a passionate, customer-first group  that is the face of Skin Analytics to our partners. We help turn our cutting-edge technology into something simple to understand, stress-free to launch and impossible to live without.

Key responsibilities

  • Project managing the implementation of our service with new and existing international partners
  • Leading partners through a change journey to using AI effectively in their healthcare service
  • Being the face of Skin Analytics to partners and making sure their needs are met
  • Supporting the retention of customers

Requirements

Essential Skills

  • 3+ years’ experience in change management, project management, consulting, account management, or software implementation in a healthcare setting
  • Previous experience of working in an international environment, with stakeholders from different countries.
  • Experience implementing change and managing varied stakeholders (from C suite to administrative teams) and communications
  • A driving license is essential

Preferred Experience

    • Strong interpersonal skills to build relationships with partners and understand their needs
    • An organised and diligent approach
    • The ability to multi task – you can keep a lot of balls in the air
    • A pro-active attitude and problem-solving mindset

Benefits

💰Competitive salary

💸Bonus structure 

📈Share options package - all our employees have ownership in the company

🏥Private healthcare

🌴25 days annual leave (plus 5 day company shutdown in August + bank holidays)

👪Enhanced parental leave - includes adoption & foster

💻Training budget

💬Weekly catch-ups, monthly meetings to talk about your ambitions and make plans

🎊Lots of fun social activities including company offsite!

Our Values

🌱 Building a Strong Foundation 

🎓 Always Learning 

🏅 Lead from the Front 

💪 Tough and Resilient 

The Real Stuff

Skin Analytics embraces and is committed to diversity and equal opportunities. We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need any changes made to our application process to accommodate your needs, please get in touch with [email protected]

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The Company
London
60 Employees
Year Founded: 2012

What We Do

Start-up company which is using advanced imaging algorithms to help detect skin cancer. Working with leading academics at Cambridge University, health researchers and expert dermatologists to develop ground-breaking cloud-based technology to assist in the early detection of melanoma

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