Transaction Management Ops Analyst – Alternative Investments Trading & Operations

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Jacksonville, FL, USA
In-Office
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

  • Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures

  • Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service

  • Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions

  • Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

  • Validate key control reports

  • Perform Quality Assurance

Line of Business Job Description:

The Alternative Trading and Operations team is a part of Wealth Management Operations.  The Alternative Investments Trading and Operations Team is responsible for transactional exception processing for Alternative Investments (Hedge Funds, Managed Futures, Private Equity, Exchange Funds and Precious Metals), review, approval, execution of subscription, redemption, dividend, Registration and Transfer orders.
The AI Trading and Operations Analyst is responsible for the accurate execution and supervision of client trades and fund level reporting for Hedge and Private Equity Funds. The team also reviews Client documents for subscriptions, tenders, transfers and re registrations. In addition, the adherence to fund schedules and attention to detail are a team focus.  Processing includes back-office order entry, trade correction processing, trade execution, fund level reporting, document review, break resolutions and instruction of fund level money movements. Each team member is also responsible for performing peer quality checks/verification.

Job Description:

This role is responsible for moderately complex transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. These transactions and requests may carry high levels of monetary risk. Additional responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Individuals should be well versed in operational processes, and assist in training for less experienced team members.

Required Qualifications:

  • 2+ years' experience in operations functions

  • Must have ability to communicate Trade information to external parties

  • Process manual trade instructions

  • Strong organizational skills

  • Strong communication skills (verbal and written)Strong problem-solving and decision-making skills

  • Time management skills

  • Proficiency in Microsoft Office products including advanced Excel skills​

Desired Qualifications:

  • Moderate knowledge of investments and financial markets preferred

  • Thorough working knowledge of the operational aspects of transactions and products​​

Skills:

  • Attention to Detail

  • Customer and Client Focus

  • Oral Communications

  • Prioritization

  • Problem Solving

  • Account Management

  • Analytical Thinking

  • Coaching

  • Written Communications

  • Mentoring

  • Research

  • Result Orientation

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
  • Parental & Family Support New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
  • Equity Value & Accessibility Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.

Bank of America Insights

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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