Training & Technical Writing Coordinator

About the Department
At Novo Nordisk, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.
In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our newer Active Pharmaceutical Ingredients (API) facility in Clayton, NC sits on 825,000 square-feet of state-of-the-art equipment, and houses the Fermentation, Recovery and Purification in the production of ingredients for Novo Nordisk's innovative oral products. At API, you'll join a global network of manufacturing professionals who are passionate about what they do.
What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance - effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
The Position
Support both training administrative and technical writing responsibilities. Serve as a cross-departmental support resource, emphasizing administrative tasks related to training, to include supporting design, enhancement, and maintaining the document creation and revision process for site documents, and supporting Process Responsible personnel.
Relationships
Reports to Manager.
Essential Functions

• Input training data into the Learning Management System (LMS), ensuring accuracy of information and adherence to Good Documentation Practices (GDP)
• Oversee the assignment of training to employees, manage the training structure, and input courses, modules, and job functions into the LMS
• Provide training and support to site employees on the Learning Management System, training trackers, and other training tools as necessary
• Collaborate continuously with the local Training organization to maintain a cohesive and effective training framework
• Assist in the development, drafting, and revision of technical documentation, including job instructions, standard operating procedures (SOPs), and training materials, ensuring clarity and accuracy
• Collaborate with subject matter experts (SMEs) to gather information and verify technical content for documentation
• Maintain and update existing documentation to reflect changes in processes, systems, or compliance requirements
• Follow established templates and guidelines to ensure consistency in style, tone, and formatting across all documentation
• Participate in review sessions with senior technical writers and other stakeholders to gather feedback and improve processes
• Assure compliance and alignment with Novo Nordisk and API DK training and technical writing standards
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements
Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)
Qualifications

• Bachelor's Degree in a relevant field of study from an accredited university required
• In lieu of a Bachelor's degree with a minimum of one (1) year of experience, may consider an Associate's Degree in a relevant field of study from an accredited university with a minimum of three (3) years of relevant experience in training or technical writing required
• Minimum one (1) year of relevant experience in training or technical writing required
• Computer literacy, experience with spreadsheets & presentation material required
• Experience working in a regulated environment (FDA, cGMP, OSHA) preferred
• Able to read, write & understand complicated product documentation & standard operating procedures with attention to high-level concepts preferred
• Able to organize, coordinate & track multiple tasks & events required
• Able to work in an orderly & methodical manner, including coaching others to do so required
• Able to generate accurate & timely reports, prioritize assignments & responsibilities required

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.