Pharmaceutical Company.
Job Description• Develop instructor-led learning programs geared toward both a technical and an end-user audience.
• Develop quick reference cards, manuals, and presentation decks that can be delivered in person or used as a stand-alone job aid both now and in the future.
• Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools.
• Create online courses using Articulate to support ongoing training needs.
• Create and deliver course surveys to ensure that learning is meeting all identified needs.
Qualifications• Bachelor’s degree in technical writing, computer science or other related field is preferred.
• At least 5 years’ experience designing, developing and delivering online and instructor-led training to technical and end user audiences.
• At least 3 years’ experience developing online courses
• ITIL Foundations Certification required; ITIL training experience preferred
• Prior experience creating training for ServiceNow application highly desirable
• Prior experience in a global environment preferred
• Outstanding communication skills, both written and oral, with audiences of all levels
• Ability to establish and maintain strong relationships
• Flexible and adaptable; able to work in ambiguous situations
• Knowledge the Microsoft Office Suite required
Additional InformationSkills Required
- Bachelor's degree in technical writing, computer science or related field
- At least 5 years experience in designing and delivering training
- At least 3 years experience developing online courses
- ITIL Foundations Certification
- Prior experience creating training for ServiceNow application
LanceSoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LanceSoft and has not been reviewed or approved by LanceSoft.
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Fair & Transparent Compensation — Pay is considered competitive in certain travel healthcare and tech contracts, with some individuals returning after finding higher weekly take‑home than larger agencies. When assignments remain stable, payments are described as on time and as agreed.
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Flexible Benefits — Multiple medical plan choices (e.g., HSA‑eligible EPO alongside MEC/ACP options) plus dental, vision, and voluntary supplemental coverage allow configuration to individual needs. Eligibility and enrollment windows are clearly outlined for those meeting standard weekly hours.
LanceSoft Insights
What We Do
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses. At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch. Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions. Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities. Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities
