Training Lead Admin 7349

Posted 11 Days Ago
Be an Early Applicant
Muncie, IN, USA
In-Office
Entry level
Other • Professional Services • Social Impact
The Role
Trains new support staff on front-office software, patient registration, scheduling, messaging, medical records procedures, and administrative policies. Updates training manuals and presentations, conducts on-site visits, verifies procedure compliance, maintains intake packet accuracy, supports reporting, and communicates process changes across healthcare centers. The role requires up to 50% travel for training and site visits.
Summary Generated by Built In

Text 7349 to 765-523-4622 to Quick Apply for this Training Lead Admin opportunity!

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in underserved communities can get quality treatment. You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the lives of others!

You are the Training Lead Admin we are seeking to join our Revenue Cycle Team. As a Training Lead Admin, you will train on daily operations of the front office software functions of Meridian Health Services facilities.

This position will be scheduled Monday thru Friday and will include up to 50% travel for training and location site visits.

Training Lead Admin Key Responsibilities:

  • Communication (verbal and written) and consultation with center staff.
  • Responsible for the training of all new Support Staff.
  • Updating the Support Staff Manual/power points as needed and communicating all required changes to Support Staff across all centers.
  • On site visits to assure Support Staff procedures are being followed and assisting staff with any questions or concerns.
  • Maintaining the accuracy of the intake packets and ensure that staff are using the correct version.
  • Train Support Staff on scheduling/rescheduling appointments for clinical staff and psychiatrists, taking messages and/or routing to appropriate extension.
  • Train Support Staff on the Registration of patients.
  • Maintain working knowledge of Meridian administrative and clerical procedures.
  • Demographic MIS changes.
  • Maintain a working knowledge of Meridian medical records policies and procedures.
  • Maintains a working knowledge of release of information procedures per policies and procedures.
  • Departmental specific tracking/monitoring requirements.
  • Run and work reports such as liabilities and other reports as needed or assigned.
  • Maintain a close working relationship with Supervisors/Manager and staff members in the department.
  • Other responsibilities as assigned.

We are seeking Training Lead Admin candidates with the following qualities:

  • High School diploma or equivalent.
  • Valid driver’s license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required

Meridian Health Services provides the following benefits to full time Training Lead Admin candidates:

  • Health, dental, vision plans
  • Merit Based Compensation Plan
  • Voluntary benefits, including critical illness, short term disability, etc.
  • 401k with company contribution
  • Generous PTO plan
  • Wellness plan
  • Paid Holidays
  • Life balance oriented organization

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify.

Skills Required

  • High school diploma or equivalent
  • Valid driver's license
  • Driving record meeting Meridian's driving policy
  • Reliable transportation
  • Proof of auto insurance
  • Drug screen
  • TB test
  • Extensive background check
  • Fingerprinting
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The Company
HQ: Muncie, IN

What We Do

Meridian Health Services Corp. is a nonprofit, community-focused healthcare organization delivering whole‑person care that integrates primary medical services, behavioral health, substance‑use treatment, and human services. Accredited by the Joint Commission and serving its region for decades, Meridian emphasizes coordinated physical, mental, and social supports for individuals and families to improve overall wellbeing and access to care.

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