Training Facilitator

Reposted 11 Hours Ago
Be an Early Applicant
Lindale, TX, USA
In-Office
51K-53K Annually
Entry level
Healthtech • Social Impact
The Role
Facilitates introductory and entry-level training for Mercy Ships staff and crew across multicultural environments. Responsibilities include preparing onboarding programs, delivering in-person and online instruction, adapting curricula using adult learning principles, gathering feedback, mentoring participants, leading small groups, supporting residential participants, and traveling to other locations. The role requires public speaking, collaboration, servant leadership, occasional extended hours, and domestic or international travel.
Summary Generated by Built In

Who We Are
Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

The Training Facilitator assists in the planning and implementation of introductory and entry-level training for all Mercy Ships staff and crew. Training must support Mercy Ships’ mission, vision and core values in a diverse multi-cultural, multi-generational environment.


**Annual Compensation range for this position is $51,000-$53,000

**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.

IMPORTANT: Candidates who have previously served with Mercy Ships, whether as crew, staff, or volunteers are strongly preferred. Firsthand experience with our mission, culture, and commitment to serving those in need provides a meaningful foundation for success in this role and continued impact across the organization.

This is a full time, onsite position at our office in Lindale, Texas that requires domestic and/or international travel 25% of the year. Additionally, longer working hours required during Gateway program – including evenings and weekends.

Applicants must be eligible to work in the United States without employer sponsorship


How You’ll Contribute:

  • Assist in preparation for each On Boarding program.
  • Facilitate delivery of effective training for all Mercy Ships locations, including in-person classroom sessions, online sessions, etc.
  • Design or adapt curricula for a multi-cultural audience, using adult learning principles. Seek regular feedback on the effectiveness of training programs and make adjustments as needed. 
  • Collaborate with Staff Development & other teams to ensure that entry-level training is aligned with broader learning strategies to meet the needs of new Mercy Ships staff. 
  • Travel to other Mercy Ships locations to facilitate and coordinate training programs.
  • Lead small groups, pray for, support and mentor new staff individually.
  • Care for On Boarding participants residing on the ISC campus or in any residential environment (eg, field location ashore).
  • Promote and uphold the Mercy Ships Core Values, Code of Conduct, and all other official policies and procedures.
  • Public speaking is required
  • Longer working hour during Gateway/On Boarding program- including evenings and weekends
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.
  • Other duties may be assigned that are not included in the information provided in this job description

Ideal Candidate: 

  • Excellent communication skills, both verbal and written.
  • Cross-cultural communication skills and ability to adapt training to a multi-cultural, multi-generational environment.
  • Able to relate well to other staff members and participants – including those from other cultural and generational backgrounds.
  • Good organizational skills and able to work independently in a flexible setting.
  • Good problem-solving skills (including conflict resolution skills).
  • Able to think strategically in design and implementation of programs.
  • Basic computer skills (Teams, Outlook, Excel, Word, PowerPoint, etc.)

Education & Experience

  • Bachelor's Degree or higher.
  • Experience in adult education, curriculum development, pastoral care or human resources desirable.
  • Prior experience in Mercy Ships or cross-cultural missions preferred.
  • Successful completion of Mercy Ships Entry Training will be required within the first year.

Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today! This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/

Skills Required

  • Bachelor's degree or higher
  • Eligibility to work in the United States without employer sponsorship
  • Successful completion of Mercy Ships Entry Training within the first year
  • Excellent verbal and written communication skills
  • Cross-cultural communication and adaptability in multicultural, multigenerational environments
  • Ability to work independently in a flexible setting
  • Organizational, problem-solving, and conflict-resolution skills
  • Basic computer skills, including Teams, Outlook, Excel, Word, and PowerPoint
  • Experience in adult education, curriculum development, pastoral care, or human resources
  • Prior experience with Mercy Ships or cross-cultural missions
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The Company
HQ: Caloundra
1,516 Employees
Year Founded: 1978

What We Do

Mercy Ships is a Christian humanitarian nonprofit that operates hospital ships to deliver life-changing surgical care to children and adults in countries where access to safe surgery is limited. Its volunteer medical professionals also train local healthcare workers and help strengthen healthcare infrastructure, equipment, and facilities, aiming to leave host communities better equipped to provide quality care after the ships depart.

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