Training & Development Head

WE’RE HIRING

At Pakka, we believe capability grows when expectations are clear, learning is purposeful, and improvement is continuous. We’re looking for a T&D Head to build standardized processes, strengthen role clarity, assess team capabilities, and translate learning needs into measurable performance improvement.

·      Establish and standardize processes in collaboration with internal teams, including clear SOPs and role expectations.

·      Review and optimize role profiles and commitments, mapping technical, functional, behavioural, and leadership competencies.

·      Enable teams and leaders to create and maintain role profiles that clearly define responsibilities and required capabilities.

·      Design an assessment framework suited to Pakka’s operating context, including appropriate assessment methods and parameters.

·      Identify and prepare the right assessment panel; guide panel members on the assessment model and its application.

·      Conduct assessments to identify strengths, development areas, and training needs, and establish a consistent grading mechanism for team members.

·      Identify internal trainers and design and deliver Train-the-Trainer (TTT) programs.

·      Develop monthly and annual training calendars based on identified needs across technical, functional, behavioural, and leadership skills.

·      Coordinate learning interventions and ensure training objectives are clearly defined and achieved.

·      Standardize training content in line with learning objectives and role requirements.

·      Measure training effectiveness through participant feedback, pre- and post-training assessments, and other appropriate evaluation methods.

·      Use assessment results and effectiveness data to refine learning interventions and support continuous improvement.

·      Drive effective use of the Learning Management System (LMS) and maintain accurate, accessible training records and relevant data.

·      Analyze capability and training data to inform priorities, track progress, and support a data-driven learning culture.

·      Plan and manage the training budget and evaluate the utilization and value of learning investments.

·      Identify and evaluate external training agencies, trainers, and institutes based on learning requirements.

·      Build relationships with relevant institutes and learning partners, and negotiate training costs to ensure value.

·      Bachelor’s degree, preferably in Engineering; a master’s degree in Human Resources, Business Administration, or a related field will be an added advantage.

·      8+ years of experience in Training & Development, Learning & Development, capability building, or a related people-development role.

·      Demonstrated experience in process standardization, SOP adherence, role profiling, and competency mapping.

·      Experience designing assessment frameworks, grading systems, and training-needs identification processes.

·      Hands-on experience in technical, functional, behavioural, and leadership training, including Train-the-Trainer initiatives.

·      Ability to measure training effectiveness through feedback, pre- and post-assessments, and data analysis.

·      Experience with LMS administration, training records, and training-budget management.

·      Strong collaboration and stakeholder-management skills, including working with external trainers, agencies, and institutes.

·      Standardized processes, clear SOPs, and well-defined role expectations.

·      Role-based capability mapping and a consistent assessment and grading process.

·      Targeted development plans that address individual and team capability gaps.

·      More effective training delivery and measurable improvement in learning outcomes.

·      Reliable learning data, stronger LMS governance, and disciplined training-budget management.

·      A culture of continuous learning, accountability, and performance excellence.

Why Pakka? At Pakka, we’re building a culture where learning and continuous improvement help every team member grow and contribute to shared excellence.

Ready to build a learning culture that strengthens performance?