Training Coordinator

At CFB, our culture is built on servant leadership, connection, integrity, and growth. We lead by putting people first, supporting our employees, serving our communities. Collaboration and innovation drive us forward, while our deep community roots remind us that what we do makes a difference beyond the bank.
 
We invest in the development of our people, celebrate diverse perspectives, and create opportunities to learn, grow, and lead. When you join CFB, you’re not just building a career, you’re becoming part of a team that is shaping the future of community banking.

Benefits:

• Health, Dental, Vision Insurance
• Bank Paid Life Insurance
• Paid Short-Term & Long-Term Disability
• Generous Matching 401(k) Retirement Plan
• 4 weeks of Paid Time Off (immediate accrual)
• Purchased Paid Time Off
• Access to Earned Wages
• Wellness Program
• Competitive Salary
• Tuition Reimbursement
• Paid Holidays and 3 Float Days
• Maternity/Paternity Paid Leave
• Annual Bonus Eligibility
• Community Service Projects
• CFBU Internal Training Program

Objective: The Training Coordinator helps facilitate training needs and initiatives while deploying appropriate resources. This position identifies and monitors training needs in the organization, assists with the design, and implements training programs to fulfill the needs. 
 
Classification: This is a Full-Time exempt position and reports to the Training Manager
 
Job Location: Howard (home base) and Hamilton County (for training purposes)
 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides internal support with questions or issues regarding training and development. 
• Works closely with HR, Supervisors and employees on employee development, cross training opportunities, and career pathing. 
• Helps to design, develop, deliver, evaluate and revise training programs in a manner that effectively engages learners and results in appropriate levels of knowledge transfer.
• Works with managers on new hire scheduling. 
• Responsible for gathering feedback, designing, updating, reviewing and delivering learning and development.
• Conducts training sessions, builds rapport with the employees and provides feedback in a respectful, positive manner and integrates feedback into performance. 
• Determines the most appropriate method for training, utilizing board rooms, online instructor led, e-learning, webinars, etc. 
• Collaborates and oversees training objectives, policies and procedures for all departments.
• Helps to coordinate bank-wide ongoing training initiatives. 
• Help conduct training for new hires for all departments; including NuPoint training.  
  • Reviews existing training programs and systems; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
  • Utilize our BAI Training for course administration to assign classes, monitor completion through reporting, communicate with attendees, etc.
  • Ensures that training milestones and goals are met while adhering to approved training budget.
  • Works within the training budget.

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 
Qualifications:

• Advanced knowledge of retail banking regulations.
• Self-starter, works independently, detailed-oriented
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to moderate large groups 
• Proficient technology user especially with Microsoft Office Suite or related software
• Strong time management and organizational skills
• Demonstrated success in a previous retail supervisory role preferred 

Education/Training: 

• Associate’s Degree or higher required.
• Minimum of two years of related training experience
• Branch or Operations experience preferred