Training & Competence Coordinator

Posted 7 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Provides administrative and coordination support for the Training & Competence function, maintaining records, systems, databases, and spreadsheets; coordinating inductions, examinations, training, CPD, and competence reassessments; managing professional memberships, invoices, budgets, and SharePoint resources; and supporting T&C projects. The role requires strong organisation, attention to detail, communication, stakeholder management, and Excel skills within a financial services environment.
Summary Generated by Built In
About the Business

Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK’s largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands.
Quilter plc is a leading wealth management business, which oversees £141.9 billion in customer investments (as at 31st March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.
If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.

About the Role

Level - 2

Location - London (Hybrid)

Department - HR/ QC Training & Competence

Contract - Permanent

We have an exciting opportunity for a Training & Competence (T&C) Co-ordinator to join our team. This role is ideal for someone with an interest in Training & Competence and a passion for learning, development and the continuous growth of workforce skills.

As a key member of the T&C team, you will provide essential administrative support to help ensure the smooth day-to-day operation of the function. Working with stakeholders across the business, you will gain valuable exposure to this important regulatory area while building strong internal relationships and developing your technical knowledge.

Key Responsibilities

  • Maintain Training & Competence records, systems, databases and spreadsheets.

  • Manage T&C administration processes for new joiners, leavers and employee changes.

  • Coordinate induction programmes and training activities for new employees.

  • Provide guidance and administrative support in relation to Continuing Professional Development (CPD).

  • Support the organisation and delivery of examinations and training programmes for Trainee Investment Managers.

  • Assist with cyclical T&C activities, including the annual competence reassessment process.

  • Act as a key contact for professional and industry bodies, maintaining employee memberships and registrations.

  • Process invoices and support budget-related administration.

  • Maintain and update the T&C SharePoint site and associated resources.

  • Provide administrative support for T&C projects and business initiatives as required.

About You

  • Experience in an administrative or coordination role within a financial services or professional services environment.
  • Excellent attention to detail with strong organisational and administrative skills.
  • An interest in learning about the Training & Competence (T&C) framework and regulatory requirements within Financial Services.
  • Ability to manage routine day to day activities while effectively prioritising cyclical and time sensitive tasks.
  • Strong communication and stakeholder management skills, with the ability to build effective working relationships.
  • Proficient in Microsoft Office applications, particularly Excel.
  • A desire for supporting learning, development and the growth of people across the organisation.
  • Experience using Excel to create and maintain reports, including functions such as VLOOKUPs and Pivot Tables (desirable).

#LI-KH1 #QC #QuilterCheviot

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Skills Required

  • Experience in an administrative or coordination role within a financial services or professional services environment
  • Excellent attention to detail and strong organisational and administrative skills
  • Interest in Training and Competence frameworks and financial services regulatory requirements
  • Ability to manage routine activities while prioritising cyclical and time-sensitive tasks
  • Strong communication and stakeholder management skills
  • Proficiency in Microsoft Office applications, particularly Excel
  • Interest in supporting learning, development, and workforce growth
  • Experience creating and maintaining Excel reports using VLOOKUPs and Pivot Tables
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The Company
HQ: London
1,539 Employees

What We Do

As one of the UK’s leading wealth management companies, Quilter’s purpose is brighter financial futures for every generation. The businesses within our group aim to provide high quality products and services for the whole of your investment journey

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