Duties and Responsibilities:
- Carry out the instruction of multi-week training programs to support new employees with a strong understanding of the transportation and 3PL industry and development of individual job skills
- Present information using a variety of formats, techniques, and resources (i.e., role-playing, simulations, team exercises, group discussions, videos, and lectures)
- Work closely with the Training Team and Director to create and enhance the training program for all new hires
- Coordinate with the Recruiting Team on scheduling new hires for monthly training programs
- Assist in the ongoing development of a group of new hires each month - including follow-ups at 30, 60, and 90 days to ensure the tools and processes taught during training are implemented and perfected
- Communicate with the management team to proactively identify topics to be addressed or areas in need of additional instruction
- Administer ongoing training development to new and tenured team members on an as-needed basis with departmental updates and changes in standard operating procedures
- Actively seek current training methods and best practices to facilitate training of employees
Experience and Qualifications:
- Relevant industry experience in 3rd party transportation required
- Previous experience in sales strongly preferred
- Bachelor’s degree in a related field or equivalent
- Must be in office full-time in our Atlanta, GA - Chattanooga, TN - or Indianapolis, IN locations
Knowledge and Skills:
- Ability to learn and demonstrate FitzMark's Transportation Management System (TMS) and Standard Operating Procedures quickly and efficiently
- Strong understanding of business goals and needs, and standards for customer service
- Excellent project management skills with demonstrated ability to manage multiple projects and priorities
- Excellent interpersonal skills with experience developing, managing, leading, and communicating effectively
- Knowledge of adult learning principles and adult training methodologies
- Ability to live out FitzMarks’ core values and influence our culture in the training room
- Proficient with Microsoft Office Suite or similar software
Benefits and Perks:
- Comprehensive Benefits Packet (Medical, Vision, Dental)
- Company Provided Life Insurance + Optional Additional Policy
- 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
- Employee Assistance Program (EAP)
- Health and Wellness Program
- Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
- Free Onsite Parking
- Casual Dress Code
Top Skills
What We Do
Who? FitzMark is an Indianapolis-based, third-party logistics (3PL) company. What? Simply put, we serve as a liaison between a shipper and a carrier in order to move freight. We make the connection between companies who have items to ship and the transportation companies that ship them. FitzMark plays a key role in the supply chain, allowing businesses to become leaner and reduce assets. Why? At FitzMark, we strive to provide best-in-class logistics services for our customers. Our mission is to create significant customer value through delivering reliability in the flow of customer goods and provide creative and technologically-advanced supply chain solutions. This is achieved by cultivating relationships based on trust and mutual respect with everyone we partner with and creating a goal-driven and fulfilling environment for all FitzMark employees. Where do you come in? The driving force behind FitzMark's remarkable success and growth are the people who call themselves FitzMarkers. Here at FitzMark, we have cultivated a fast-paced, energy-infused environment to drive productivity and accelerate growth to achieve wildly successful results. We are a team of driven and motivated individuals who work hard and laugh harder. To learn more, visit www.fitzmark.com.
