Training and Development Specialist

Posted 2 Days Ago
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Lynchburg, VA, USA
In-Office
55K-75K Annually
Senior level
Energy • Utilities
The Role
Develops, coordinates, and delivers employee and customer training programs, including onboarding, orientation, skills training, and interactive virtual and in-person sessions. Responsibilities include instructional design, updating training materials, facilitating courses, managing training records, creating Qualtrics surveys, evaluating program effectiveness, analyzing results, and presenting findings. The role uses digital learning platforms, collaborates with HR and leadership, manages training projects, and supports organizational learning strategies.
Summary Generated by Built In
The Training and Development Specialist demonstrates general knowledge in creating developing, implementing, and conducting training and development programs for employees. This role requires an individual with strong administrative and people skills, attention to detail, and a collaborative approach. The ideal candidate will have a general understanding of HR practices, excellent communication and interpersonal skills, and the ability to work collaboratively with other HR professionals and University leadership.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Training and Development Specialist II:

  • Provides a supporting role for training and development needs through surveys, interviews, focus groups, and communication with
  • Organizes and plans various forms of onboarding, orientation, and skills training for employees and customers.
  • Updates unique training programs to fulfill workers specific needs to maintain or improve job skills.
  • Makes updates to training procedure manuals, guides, and course materials, reviews training materials prepared by instructors.
  • Presents training and development programs using various forms and formats including group discussion, lecture,
  • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements, Evaluates program effectiveness through assessments, surveys, and feedback.
  • Maintains knowledge of the latest trends in training and development.
  • Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
  • Aligns with training and developments strategic plan of implementing a biblical worldview to university training.
  • Works effectively as a team member, embracing and fostering LU’s mission and
  • All other duties assigned.

Training and Development Specialist III:

  • Execute comprehensive training modules that align with the organization’s strategic goals and objectives, represent the organization’s mission, vision and values in all public speaking engagements.  
  • Incorporate advanced instructional design techniques and utilize a blend of Canva, Canvas, Articulate and other digital platforms.  
  • Develops and Designs survey data using Qualtrics for training and development needs, conduct in-depth evaluations of training programs and initiatives to assess their effectiveness, impact, and alignment with organizational goals, present data in a digestible format.  
  • Leverage advanced learning technologies and tools to enhance training delivery and tracking, stay current with industry trends, emerging technologies, and best practices in learning and development to introduce innovative solutions. 
  • Facilitate high level, engaging, interactive, virtual and in-person training sessions for employees across the organization, adapt training methods to meet diverse learning styles and organizational needs.  

SUPERVISORY RESPONSIBILITIES 

  • This position does not require supervision of other employees.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Training and Development Specialist II

  • 3+ years of related experience.
  • Bachelor's degree in human resources or related field required
  • Master’s degree in human resources or related field preferred

Training and Development Specialist III:

  • 5-7 years of related experience  
  • A Bachelor’s degree in Education, Instructional Design, Human Resources, Organizational Development, Industrial / Organizational Psychology, Learning Technologies, or a related field required
  • Master’s degree in human resources, educational technologies, information services or related field preferred  
  • Certified Professional in Talent Development (CPTD) from the Association for Talent Development (ATD) or other relevant certifications in instructional design, e-learning, or training technologies are preferred 
  • Certifications in specific digital tools and platforms (e.g., Qualtrics, Articulate, Canvas, Canva) preferred 
  • SHRM Certified Professional (SHRM-CP) preferred but not required 
  • Proven experience in instructional design and development, with a strong focus on utilizing advanced digital platforms (e.g., Canva, Canvas, Articulate) to create interactive and engaging training content. 
  • Proven experience facilitating both virtual and in-person training sessions, including experience adapting content and delivery methods to meet diverse learning styles and needs. 
  • Proficient with Microsoft Office Suite with focus on Excel, Word and PowerPoint.  
  • Experience using Qualtrics or similar tools to develop and design surveys, collect data, and conduct comprehensive evaluations of training programs. Ability to analyze and present data in a clear, digestible format to demonstrate program impact and effectiveness. 
  •  Experience managing training projects from conception to execution, including coordinating with stakeholders, managing timelines, and delivering results aligned with strategic goals.   

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

  • Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
  • Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
  • Possess superior public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
  • Strong presentation skills.
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.
  • Strong organizational skills.
  • Excellent Computer and scheduling skills.

Problem Solving

  • Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

  • Required to travel to local and campus locations.
  • May be required to sit to perform deskwork or type on a keyboard.
  • Regularly required to hear and speak in order to effectively communicate orally.
  • Regularly required to stand, walk, and climb stairs to move about the campus.
  • Handle materials, reach overhead, kneel or stoop in order to conduct business.
  • Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting.  It is well lighted and the noise level is moderate.  Working environment also includes facilitation of events outdoors occasionally.    

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel.  Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Salary Range:

  • Training and Development Specialist II - $55,000 - $65,000

  • Training and Development Specialist III - $65,000 - $75,000



Time Type

Full time

Location

Onsite

 



Pay Range

Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.


The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.



$55,000.00 - $65,000.00

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Skills Required

  • Bachelor's degree in human resources or a related field for Specialist II; or education, instructional design, human resources, organizational development, industrial/organizational psychology, learning technologies, or a related field for Specialist III
  • 3 or more years of related experience for Specialist II
  • 5 to 7 years of related experience for Specialist III
  • Proven experience in instructional design and development using digital platforms such as Canva, Canvas, and Articulate
  • Experience facilitating virtual and in-person training sessions and adapting delivery for diverse learning styles
  • Proficiency with Microsoft Office Suite, particularly Excel, Word, and PowerPoint
  • Experience using Qualtrics or similar tools to develop surveys, collect data, evaluate training programs, and present findings
  • Experience managing training projects from conception through execution, including stakeholder coordination and timeline management
  • Master's degree in human resources or a related field
  • Master's degree in human resources, educational technologies, information services, or a related field
  • Certified Professional in Talent Development certification or relevant instructional design, e-learning, or training technology certification
  • Certifications in Qualtrics, Articulate, Canvas, Canva, or similar digital tools
  • SHRM Certified Professional certification
  • Valid driver's license, acceptable DMV record, LU driving approval, and liability insurance when driving for work
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The Company
647 Employees
Year Founded: 1987

What We Do

Liberty Utilities provides regulated water, wastewater, natural gas, and electric utility services to customers across the United States.

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