All Options is looking for a Trading Systems Support Lead to join our team in Austin, TX. This is a high-impact role at the intersection of engineering, leadership, and real-time support. You will own the performance, stability, and evolution of our trading systems; shaping both the technical direction and team responsible for supporting it.
Your time will be split between building performance-focused automation, improving team frameworks, and participating in an active support rotation where you take ownership of live issues as they arise.
From day one, you will work closely with traders and engineers on the trading floor, staying close to critical systems and the people who rely on them. Whether you’re resolving urgent production issues, enabling seamless trade execution, or diving deep into system behavior to identify and address root causes, your impact will be immediate.
Key Responsibilities:
- Lead, mentor, and grow the trading support team, setting standards for performance and professional development
- Define and own the roadmap for trading systems support, prioritizing initiatives that improve performance, scalability, and reliability
- Improve system uptime, capacity, and performance to ensure stability under high-load and high-volatility market conditions
- Drive continuous improvement and assess the team's tools, workflows, and operational processes
- Provide daily support for proprietary trading systems, diagnosing and resolving critical production issues, and managing incident tracking and reporting
- Build and enhance monitoring tools and dashboards to correlate system performance with trading outcomes, including alerting and automation
Key Requirements:
- Bachelor's degree in Computer Science or equivalent field of study
- 5 or more years’ experience in technical support, production engineering, or related roles, including team leadership
- Proficiency in scripting and automation (e.g. Python, Shell) and experience with version control systems such as Git
- Experience in technical support and leading a customer support team
- Strong understanding and hands-on experience with Linux OS
- Ability to communicate clearly with both traders and developers and to collaborate effectively in a fast-paced environment
- Experience with trading systems and US exchange protocols is a plus
- Experience with C++ or Rust is a plus
- Previous experience in a financial or trading environment is a plus
Why Join All Options?
At All Options we offer a dynamic collaborative environment where ambition is rewarded and growth is real. Enjoy a competitive salary, bonus opportunities, 25 days PTO, paid medical, dental, and vision benefits package, 401(k) employer sponsored contributions, and in-house meals and snacks. And because wins deserve celebrating, we bring the team together for monthly drinks and festivities. Join us and help shape what’s next!
Apply Now!
If this sounds like your next challenge, submit your CV and cover letter. Our team will carefully review your application and will contact you if you meet the requirements. Our team will carefully review your application and will contact you if you meet the requirements.
All applicants must be currently authorized to work in the United States.
This role is not eligible for visa sponsorship.
Equal Opportunity Employer
All Options is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information or any other protected status under applicable law. All employment decisions are based on qualification, merit, and business need.
Skills Required
- Bachelor's degree in Computer Science or equivalent field
- 5 or more years' experience in technical support, production engineering, or related roles, including team leadership
- Proficiency in scripting and automation
- Experience with version control systems such as Git
- Strong understanding and hands-on experience with Linux OS
- Ability to communicate clearly with both traders and developers
What We Do
Established in 1998, we're a fully regulated proprietary trading firm that thrives as a liquidity provider (market maker) on Europe's most prominent option exchanges. With our base in Amsterdam and our office in Austin, TX, we're on a mission to leverage our expertise and scale our success by implementing proven trading strategies in the world's largest financial market, the USA. This offers you an exciting opportunity to be part of our expansion journey. Joining All Options means becoming a highly skilled (quantitative) options trader, as we're committed to assembling a team of top-tier talent armed with the most innovative ideas. Our true strength lies not just in what we do, but in how we collaborate and grow together, making every moment at All Options stimulating and profoundly rewarding. We firmly believe that our team members should consistently feel both challenged and supported. That's why we encourage employees not only to take ownership of their work but also to step boldly out of their comfort zones. As we're dedicated to your success, we provide all the tools, resources, and mentorship needed to help you thrive.
