As a Trading Services Specialist within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures. Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance. With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans.
Job responsibilities
- Pre-match cover for global markets (T+1), across product class Equities & Fixed Income.
- Work directly with brokers & custodians globally to resolve issues related to unmatched exceptions and ensure matching & timely settlement.
- Partner with middle office in resolving issues to ensure trades are prematched on time & thereby enhancing the client experience
- Unmatched trades & fails have up to date and accurate commentary for auditors, clients, middle office and Account managers to view.
- Provide root cause analysis on unmatched trades, brokers & reasons
- Daily, weekly , monthly reporting to ensure transparency on trade status and Ensure all day to day queries dealt with within required SLAs and escalate issues to the team leader
- Operational subject matter expertise preferred eg – Trade life cycle, settlements, trade types, interpreting swift messages
- Plan and identify training requirements and ensure ownership of standard operating procedures and Issue logs
- Maintain and publish, weekly, monthly KPI along side Team leader/Manager and participate in discussions with onshore management and teams
- Strong time management skills required to meet the internal and external deadlines/cutoffs
- Able to scale up volumes as they progress in BAU
Required Qualifications, Skills and Capabilities:
- Excellent grasp and understanding of trade lifecycle
- Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
- Settlement knowledge and best practices for Asia and EMEA markets.
- Skilled in MS office applications including Outlook, PowerPoint, Excel, Word.
- Operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
Preferred Qualifications, Skills and Capabilities:
- Strong business knowledge is preferred/Added advantage i.e. Investment Banking and Prime Brokerage. Experience on pre-matching, fail management, interaction with settlements teams will be added advantage.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Excellent understanding of the trade lifecycle
- Excellent verbal and written communication skills
- Ability to communicate with business and technical stakeholders at all levels
- Settlement knowledge and best practices for Asia and EMEA markets
- Proficiency with Microsoft Outlook, PowerPoint, Excel, and Word
- Ability to work effectively in a dynamic environment with tight deadlines and prioritize work
- Strong investment banking or prime brokerage business knowledge
- Experience with pre-matching, fail management, and settlements team interaction
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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