Trading Services Specialist | Client Market Making

Reposted 12 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Financial Services
The Role
Manage client onboarding, connectivity, conformance testing, and pilot trades; monitor and resolve production issues; collaborate with developers, trading, product, and sales to prioritize client requests; maintain documentation and support global platform operations.
Summary Generated by Built In

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incentivizing collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.

Jump’s Client Market Making business provides clients with direct access to our liquidity across a wide range of asset classes in all market conditions. Leveraging our proprietary pricing platform, we deliver fully customizable and disclosed liquidity solutions designed to meet the unique needs of each of our clients. As a Trading Services Specialist in our Client Market Making business, you will play a key role in onboarding clients, supporting global platform operations, and collaborating with business development, product, technology, and back-office teams to enhance the client experience.

What You'll Do:

  • Manage the entire client onboarding process including connectivity, session setup, conformance testing, and pilot trades
  • Monitor and resolve production issues to ensure a seamless client trading experience
  • Collaborate with developer and production reliability engineer teams to identify workflow and system issues, document/prioritize tickets, and deliver solutions
  • Partner with trading, product, and sales teams to turn client requests into actionable roadmap items
  • Create and maintain clear up-to-date documentation that enables team-wide knowledge sharing
  • Other duties as assigned or needed

Skills You Need:

  • Bachelor’s degree with demonstrated experience in a fast-paced, client-facing trading environment
  • At least 3-10 years of relevant experience with trading systems, order entry protocols, market data protocols, troubleshooting technical issues and providing production support
  • Strong understanding of the client onboarding lifecycle, including FIX protocol, conformance testing, and network routing
  • Product expertise in at least one asset class (e.g., FX, Fixed income)
  • Proven ability to successfully lead and complete technical projects
  • Experience with data analysis using tools like SQL is a must; experience with Python and/or KDB+ is a nice to have but not a must
  • Flexibility to collaborate across time zones, including occasional off-hours work
  • Reliable and predictable availability 

Benefits include:

  • Private Medical, Vision and Dental Insurance
  • Travel Medical Insurance
  • Group Pension Scheme
  • Group Life Assurance and Income Protection Schemes
  • Paid Parental Leave
  • Parking and Commuter Benefits

Skills Required

  • Bachelor's degree with experience in a fast-paced, client-facing trading environment
  • 3-10 years experience with trading systems, order entry protocols, market data protocols, troubleshooting, and production support
  • Strong understanding of client onboarding lifecycle including FIX protocol, conformance testing, and network routing
  • Product expertise in at least one asset class (e.g., FX, Fixed income)
  • Proven ability to lead and complete technical projects
  • Experience with data analysis using tools like SQL
  • Experience with Python and/or KDB+
  • Flexibility to collaborate across time zones, including occasional off-hours work
  • Reliable and predictable availability

Jump Trading Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jump Trading Group and has not been reviewed or approved by Jump Trading Group.

  • Career-Linked Recognition & Rewards Pay is considered very competitive for revenue‑adjacent and technical roles, with strong total packages when team performance is solid. Compensation structures align outcomes closely with impact, creating high satisfaction on strong desks.
  • Healthcare Strength Health coverage is described as comprehensive across medical, dental, and vision, with wellness programs and employer‑paid life/AD&D also highlighted. These offerings are portrayed as robust and compare favorably with similar employers.
  • Retirement Support A 401(k) with employer match is repeatedly noted, with mentions of a pension as well. Together these indicate strong retirement backing relative to many employers.

Jump Trading Group Insights

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The Company
HQ: Chicago, Illinois
1,488 Employees
Year Founded: 1999

What We Do

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.

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