Help shape how Credit Trading Middle Office delivers results—faster, clearer, and with stronger control. This role sits at the center of execution, stakeholder alignment, and cost discipline across Trading, Sales, and Operations.
Job summary
As a Middle Office Business Execution & Governance Lead in Credit Trading Middle Office, you will partner directly with the Middle Office Lead to translate strategic priorities into measurable outcomes. You will navigate a complex corporate environment to accelerate change delivery, establish operating cadence and governance, and ensure consistent communications across stakeholders. You will maintain a strong engagement rhythm with Front Office Trading and Sales, while partnering with Operations Management to support a controlled, cost-disciplined operating model.
Job responsibilities
- Act as the strategic execution partner to the Credit Trading Middle Office Lead, translating priorities into deliverables, timelines, and outcomes.
- Establish and run operating routines (weekly/monthly governance, steering forums, action tracking, decision logs) to drive accountability and escalation.
- Develop and deliver leadership materials (status updates, executive readouts, KPIs, risk/issue summaries) with clear decisions and ownership.
- Own the middle office communications strategy, including narrative, audience-specific messaging, and proactive stakeholder engagement.
- Maintain a regular engagement cadence with Front Office Trading and Sales leadership to align on priorities, pain points, service levels, and upcoming changes.
- Partner with Operations Management to create transparency across performance, controls, capacity, and delivery commitments.
- Support budgeting activities and enforce cost discipline across the middle office agenda.
- Track headcount and contractor usage; oversee vendor and invoice processes where applicable.
- Build visibility into run-the-business versus change investment, including productivity opportunities and capacity planning.
- Challenge spend and resourcing requests using data, clear outcomes, trade-offs, and benefits realization.
Required qualifications, capabilities, and skills
- Strong understanding of middle office/operations concepts (trade lifecycle, controls, reconciliations, breaks, and settlements/confirmations as applicable).
- Ability to connect Front Office needs with operational delivery and control requirements.
- Excellent written and verbal communication skills, including producing executive-ready materials.
- Proven experience running senior stakeholder forums, governance routines, and escalation paths.
- Strong financial acumen, including experience with budgets, cost governance, vendor/contract management, and/or productivity programs.
- Demonstrated ability to influence without authority and align diverse teams to outcomes.
- Structured problem-solving skills; able to convert ambiguity into clear plans and decisions.
- Operational rigor and disciplined follow-through (cadence, tracking, action management).
- Strong integrity and control mindset; comfort partnering with risk/control stakeholders.
Preferred qualifications, capabilities, and skills
- Experience supporting markets businesses in a middle office, operations, or business management capacity.
- Experience leading change delivery across Operations and Technology in complex stakeholder environments.
- Advanced proficiency with KPI design/reporting and executive storytelling (e.g., concise narrative + metrics).
- Familiarity working with Finance, Risk, Compliance, Operational Risk/Controls, and Procurement/Vendor partners.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Strong understanding of middle office/operations concepts (trade lifecycle, controls, reconciliations, breaks, settlements)
- Ability to connect Front Office needs with operational delivery and control requirements
- Excellent written and verbal communication, including producing executive-ready materials
- Proven experience running senior stakeholder forums, governance routines, and escalation paths
- Strong financial acumen, including experience with budgets, cost governance, vendor/contract management, and/or productivity programs
- Demonstrated ability to influence without authority and align diverse teams to outcomes
- Structured problem-solving skills; able to convert ambiguity into clear plans and decisions
- Operational rigor and disciplined follow-through (cadence, tracking, action management)
- Strong integrity and control mindset; comfort partnering with risk/control stakeholders
- Experience supporting markets businesses in a middle office, operations, or business management capacity
- Experience leading change delivery across Operations and Technology in complex stakeholder environments
- Advanced proficiency with KPI design/reporting and executive storytelling
- Familiarity working with Finance, Risk, Compliance, Operational Risk/Controls, and Procurement/Vendor partners
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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