The Role
Support and maintain live trading systems: monitor performance, troubleshoot production incidents, certify exchange links (FIX), maintain infrastructure, build monitoring and reporting tools, collaborate with traders, developers, and vendors, and document processes and workarounds.
Summary Generated by Built In
Trading Operations Engineer
Department: Technology
Employment Type: Full Time
Location: Chicago, IL
Description
We're looking for a self-motivated, technically sharp engineer to support the operational health of Wolverine Execution Services' (WEX) core trading systems. You'll partner with software and hardware engineering teams to monitor real-time system performance, troubleshoot production issues, and build tools that keep pace with a growing and increasingly complex technical environment.
This is a highly visible role in a fast-paced, high-stakes environment. Strong candidates are clear communicators, effective multi-taskers, and sharp problem solvers who stay focused under pressure.
What You'll Do
What We're Looking For
Core requirements:
Preferred:
Why Join Us
Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff. While we work exceptionally well as a team in the office, our bonds are further strengthened through company events, activities and giving back. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out-of-the-ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges.
Benefits:
Additional Perks:
Professional Development:
The base compensation range for this role is approximately $80,000-$120,000 contingent on experience. Wolverine Execution Services' total compensation model includes base salary and an annual discretionary bonus.
Department: Technology
Employment Type: Full Time
Location: Chicago, IL
Description
We're looking for a self-motivated, technically sharp engineer to support the operational health of Wolverine Execution Services' (WEX) core trading systems. You'll partner with software and hardware engineering teams to monitor real-time system performance, troubleshoot production issues, and build tools that keep pace with a growing and increasingly complex technical environment.
This is a highly visible role in a fast-paced, high-stakes environment. Strong candidates are clear communicators, effective multi-taskers, and sharp problem solvers who stay focused under pressure.
What You'll Do
- Diagnose and resolve technical operational issues on live trading systems
- Perform intraday troubleshooting of production systems, communicating status clearly to stakeholders
- Set up and maintain monitoring tools across server hardware and software, using a mix of in-house and third-party tools to ensure system stability
- Maintain production trading infrastructure, including databases, transaction servers, gateways, and web servers
- Certify new exchange links, including FIX and other protocols
- Work with vendors (exchanges, ECNs, etc.) to resolve production issues
- Collaborate with Traders, Software Developers, and Network Engineers to deploy new strategies, reconfigure existing ones, and track changes
- Partner with trading stakeholders and Software Developers to identify and implement systems and process improvements
- Create and maintain performance reports for individual clients and the system as a whole
- Document support processes, known issues, and workarounds
What We're Looking For
Core requirements:
- Strong problem-solving and troubleshooting skills, with experience investigating critical issues in a live production environment
- Experience using a relational database to store, manipulate, and access data
- Ability to synthesize data from multiple sources to identify issues or trends
- Ability to work collaboratively with both technical and non-technical stakeholders
- Driven to iteratively improve systems and processes
Preferred:
- Bachelor's degree in an engineering discipline
- Working knowledge of scripting, regular expressions, or the FIX protocol
- Familiarity with Linux scripting
- Familiarity with TCP/UDP protocols and network packet captures
- Understanding of trading industry concepts and terminology
Why Join Us
Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff. While we work exceptionally well as a team in the office, our bonds are further strengthened through company events, activities and giving back. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out-of-the-ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges.
Benefits:
- Highly competitive salary & bonus opportunity
- Generous paid time off and flexible scheduling
- 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
- Generous Paid Parental Leave
- Retirement Plans: 401K and Roth 401K
- Profit sharing plan
- Long- and short-term disability
Additional Perks:
- Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
- On-site gym with a subsidized membership
- Frequent company outings
- Opportunity to give back to organizations that help individuals in need in the Chicagoland area
Professional Development:
- In-house education team - classes and resources are offered for continuous learning opportunities
- Mentorship Program through your first six months of employment
The base compensation range for this role is approximately $80,000-$120,000 contingent on experience. Wolverine Execution Services' total compensation model includes base salary and an annual discretionary bonus.
Skills Required
- Strong problem-solving and troubleshooting skills in a live production environment
- Experience using a relational database to store, manipulate, and access data
- Ability to synthesize data from multiple sources to identify issues or trends
- Ability to work collaboratively with technical and non-technical stakeholders
- Driven to iteratively improve systems and processes
- Bachelor's degree in an engineering discipline
- Working knowledge of scripting, regular expressions, or the FIX protocol
- Familiarity with Linux scripting
- Familiarity with TCP/UDP protocols and network packet captures
- Understanding of trading industry concepts and terminology
What the Team is Saying
Jordan Pezen
Software Engineer
Wolverine Trading Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes 100% employer-paid single medical, dental, vision, life, and disability, noted as unusually generous for the sector. Access to robust plans and onsite wellness resources reinforces confidence in core health support.
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Retirement Support — Offerings include traditional and Roth 401(k) plans with an employer profit‑sharing component, with reported features like low‑cost funds and mega backdoor Roth availability. These elements point to meaningful long‑term savings support beyond base pay.
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Wellbeing & Lifestyle Benefits — Daily free chef‑prepared meals, frequent social events, and a subsidized in‑building gym are standard amenities. These day‑to‑day perks materially enhance the overall value of employment beyond cash compensation.
Wolverine Trading Insights
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The Company
What We Do
The Wolverine companies comprise a number of diversified financial institutions specializing in proprietary trading, asset management, order execution services, and technology solutions. We are recognized as a market leader in derivatives valuation, trading, and value-added order execution across global equity, options, and futures markets.
Why Work With Us
At Wolverine, we've created a strong, collaborative environment with exceptional growth opportunities. Whether your interest is trading, technology, or operations, motivated and innovative individuals can find many pathways to success. Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff.
Gallery
Wolverine Trading Offices
OnSite Workspace
We believe that some of our best work is done working alongside each other at our Chicago headquarters. Whether we are sharing a meal prepared by our in-house culinary team or whiteboarding problems, the opportunities to collaborate are endless.
Typical time on-site:
None
