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Technology that drives trading.
The Role
Provide trade and technical support during US and EU trading hours, managing multiple tasks and assisting clients with trading inquiries.
Summary Generated by Built In
Primary trade and technical support resource during US/ GTH and EU trading hours (1:00am to 9:00am Central). First-line responder covering trading in global securities via our proprietary platform for domestic and international clients in a fast-paced and rapidly growing environment.
This position will be mainly remote, with initial training in Chicago office on-site.
What You'll Do:
- Must have proven ability to manage multiple tasks effectively.
- Must have excellent customer support and communication skills.
- Must have an understanding of trading industry concepts and terminology.
- Prior experience supporting US or EU marketplaces and listed securities preferred.
- Troubleshooting experience in financial trading applications, such as Reuters, TT, PATS, Bloomberg, and GL Trade.
- Need to be very comfortable working independently, with limited opportunities for real-time collaboration with other support staff.
- Self-motivated, decisive, energetic and results oriented.
What We're Looking For:
- Must have proven ability to manage multiple tasks effectively
- Must have excellent customer support and communication skills
- Must have an understanding of trading industry concepts and terminology
- A working knowledge of finance industry clearing is a plus
- Troubleshooting experience in financial trading applications, similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus.
- Proficiency with the Windows operating system is a plus
- Self-motivated, energetic and results-orientated
- 2-3 years of Financial Services experience is preferred
ABOUT WEX
Headquartered in Chicago, Wolverine Execution Services (WEX) is an independent broker-dealer specializing in the execution of equities, options and futures for institutional investors. WEX offers clients multiple venues for execution including a proprietary electronic trading platform, algorithms, direct floor access, and an agency brokerage desk. Leveraging expertise in trading technology and risk management, WEX provides clients with anonymity, superior execution and order management in all asset classes, delivering exceptional solutions for both technical and institutional trading styles. For more information visit www.tradewex.com.
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Why Wolverine?
Wolverine Culture:
Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff (don't worry, they won't be wearing a suit either). While we work exceptionally well as a team in the office, our bonds are further strengthened through company events, activities and giving back. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out-of-the-ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges.
Wolverine Benefits:
· Highly competitive salary & bonus opportunity
· Generous paid time off and flexible scheduling
· 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
· Generous Paid Parental Leave
· Retirement Plans: 401K and Roth 401K
· Profit sharing plan
· Long- and short-term disability
Perks of being at Wolverine:
· Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
· On-site gym with a subsidized membership
· Frequent company outings
· Opportunity to give back to organizations that help individuals in need in the Chicagoland area
Professional Development:
· In-house education team – classes and resources are offered for continuous learning opportunities
· Mentorship Program through your first six months of employment
About Us:
Founded in 1994, the Wolverine companies comprise a number of diversified financial institutions specializing in proprietary trading, asset management, order execution services, and technology solutions. We are recognized as a market leader in derivatives valuation, trading, and value-added order execution across global equity, options, and futures markets. With a focus on innovation, achievement, and integrity, we take pride in serving the interests of both our clients and colleagues. The Wolverine companies are headquartered in Chicago with an office in New York and a proprietary trading affiliate office located in London.
Top Skills
Bloomberg
Gl Trade
Pats
Reuters
Tt
Windows Operating System
What the Team is Saying
Jordan Pezen
Software Engineer
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The Company
What We Do
The Wolverine companies comprise a number of diversified financial institutions specializing in proprietary trading, asset management, order execution services, and technology solutions. We are recognized as a market leader in derivatives valuation, trading, and value-added order execution across global equity, options, and futures markets.
Why Work With Us
At Wolverine, we've created a strong, collaborative environment with exceptional growth opportunities. Whether your interest is trading, technology, or operations, motivated and innovative individuals can find many pathways to success. Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff.
Gallery
Wolverine Trading Offices
OnSite Workspace
We believe that some of our best work is done working alongside each other at our Chicago headquarters. Whether we are sharing a meal prepared by our in-house culinary team or whiteboarding problems, the opportunities to collaborate are endless.
Typical time on-site:
None
