Trade Support Assistant

Posted 18 Hours Ago
Hiring Remotely in USA
Remote
15-21 Hourly
Entry level
eCommerce • Retail
The Role
Short-term (3 month) remote contract to manually review, validate, and update records across multiple web-based CRM systems. Use Salesforce and Google Sheets to match and correct data, research unclear or missing information using internal/external sources, and collaborate with leaders to ensure accurate final deliverables.
Summary Generated by Built In
The Role: 
 
We need support for a 3-month project, helping to manually review, validate, and update data in several web-based applications to help us match records across various systems. This project requires fantastic attention to detail, good judgment, and the ability to work independently while knowing when to ask for help or input.

You will:

  • Update data fields in multiple CRM databases using a given list of inputs or information to match
  • Use available resources, including internal and external sources, to validate information and make edits as needed, occasionally requiring deeper research or partnership to ensure data is exactly right
  • Work with leaders and other partners to resolve unclear or missing data to ensure a flawless final product
  • Work on data entry or research tasks as needed

You have:

  • At least some basic experience using Salesforce and other CRM tools
  • Fantastic attention to detail - you enjoy keeping things organized
  • Experience using internal and external sources to validate and match data

You are:

  • Comfortable doing repetitive, independent work every day - remotely - and know when and how to raise your hand to ask for help
  • Proficient with Google Workspace, especially Sheets and file management/sharing with Drive 

Compensation: 
 
The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
 
Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:
 
Geo 2: Boston, MA; Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $16.33/hr - $21.45/hr
Geo 3: All other U.S. metro locations - $15.00/hr - $19.69/hr
 
Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.
 
*3 MONTH CONTRACT*
 
DISCLAIMER: 
We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.
 
Notice of AI Use in Employment Decisions: 
We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Skills Required

  • Basic experience using Salesforce and other CRM tools
  • Fantastic attention to detail and strong organizational skills
  • Experience using internal and external sources to validate and match data
  • Comfortable performing repetitive, independent remote work and escalating issues appropriately
  • Proficient with Google Workspace, especially Sheets and Drive

Minted Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Minted and has not been reviewed or approved by Minted.

  • Healthcare Strength Health coverage includes medical, dental, and vision, with benefits effective the first of the month after hire and employer‑funded HSA options. Coverage breadth and HSA funding add tangible value.
  • Leave & Time Off Breadth Paid Time Off, Sick Leave, and 10 paid company holidays are provided. The time‑off package establishes a standard baseline comparable to mid‑market tech/commerce employers.
  • Wellbeing & Lifestyle Benefits A monthly wellness reimbursement, employer‑funded commuter benefits, catered meals/snacks in office hubs, and substantial employee and friends‑and‑family product discounts are available. These lifestyle perks provide practical day‑to‑day value beyond core coverage.

Minted Insights

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The Company
HQ: San Francisco, CA
350 Employees
Year Founded: 2007

What We Do

Minted is an online marketplace of independent artists and designers. The company crowdsources art and graphic design through monthly design challenges. The public votes for the winning entries, and Minted produces the winning work as stationery, wall art, and decor.

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