Trade Support Analyst

Reposted 4 Days Ago
Chicago, IL
In-Office
Mid level
Fintech • Information Technology • Software • Financial Services
Edgehog Trading is an options market maker.
The Role
As a Trade Support Analyst, you will diagnose issues in trading systems, oversee production environments, enhance trading tools, and manage incident responses.
Summary Generated by Built In

Job Summary

Edgehog Trading is a proprietary trading firm specialized in electronic option market making. Our vision is to scale and automate our strategies with a diverse team of traders, developers, and researchers. We pride ourselves on data-driven decision making and innovative problem-solving which allows us to tackle complex problems posed by efficient markets. We believe in continuous learning, absolute transparency, and a collaborative approach to everything we do.

What you'll do:

  • Diagnose and fix issues in live trading systems, reducing downtime during disruptions and keeping traders informed with timely status updates.
  • Oversee real-time production environments, address irregularities promptly, and escalate issues when necessary.
  • Enhance and maintain trading tools to align with the firm’s standard technologies and processes.
  • Engage with technology teams to address deficiencies in tools and improve their functionality to better serve trading desks.
  • Lead incident response efforts, conduct post-incident reviews, and implement improvements to enhance support processes.

Qualifications and skills:

  • Previous experience supporting traders and trading systems in a fast-paced environment, preferably at a market making firm
  • BS/MS/BA degree in Computer Science, Data Science, Engineering, Math, Economics, Finance, Physics, or related field
  • Excellent problem solving and communication skills
  • Work well under pressure in a fast-paced environment
  • Ability to identify issues and implement solutions across multiple teams and trading systems
  • Python programming skills are a plus, but not required

The base salary range for this position is listed below. Base salary represents just one part of overall compensation; all full-time, permanent roles are eligible for a discretionary bonus and benefits, such as paid leave and insurance.

Top Skills

Python
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The Company
HQ: Chicago, Illinois
20 Employees
Year Founded: 2018

What We Do

Edgehog Trading is a leading options market maker, leveraging its quantitative and technical expertise to provide liquidity in an automated manner. From a small, dark office with only 3 employees to now 20 employees in a much larger loft office in West Town, Edgehog has seen rapid growth and success. Our accomplishments can be attributed to our people and knowing that the collective thought is greater than the individual.

Why Work With Us

At Edgehog Trading we are highly collaborative and team oriented. Traders, developers, and operations work directly with one another, not siloed on different floors or separated by department, leading to higher quality outcomes. Everyone’s opinion is heard here. Edgehog’s belief is nothing is permanent – the status quo must always be challenged.

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