Trade Support Analyst

Posted 6 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
43K-71K Annually
Junior
Fintech • Payments • Financial Services
The Role
Processes mutual fund trade files, allocates trades, follows up on rejected transactions, prepares transaction corrections and LOIs, and resolves trade-related inquiries. The role collaborates with internal teams, handles client issues professionally, and supports ad hoc trade desk projects. It requires financial industry experience, analytical attention to detail, strong communication, and proficiency with Excel and Power BI. The position is onsite four days per week.
Summary Generated by Built In

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. 

The CI Investment Services Inc (CIIS) Trade Support Analyst is responsible for the handling of mutual fund trading for the CIIS trade desk. Reporting to the VP, Trading, the Trade Support Analyst is responsible for supporting trade desk daily activities including the allocation of trades, handling mutual fund rejections and handling of client inquiries.

WHAT YOU WILL DO

  • Processing of mutual fund trades files and follow up on rejected trades
  • Handling of transaction corrections and preparation of LOI’s when required
  • Resolving trade related inquiries in a prompt, courteous and professional manner
  • Communicate and collaborate with internal teams to resolve trade related issues
  • Other duties and ad hoc projects relevant to the position shall be assigned as required

WHAT YOU WILL BRING

  • 1-2 years experience in the financial industry, preferably experience with mutual funds
  • CSC course considered an asset
  • Proficiency with Excel and Power BI.
  • Experience with Python, SQL and VBA would be an asset
  • Experience using Fundserv and CANNEX would be an asset
  • Proven analytical and investigative skills with attention to detail.
  • Excellent customer service skills, conflict resolution skills, written and verbal communication skills.
  • Ability to prioritize and multi-task in a fast-paced environment.
  • Self motivated but with desire to work as part of a highly cohesive team.

This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.


This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $42,500 to $71,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.   Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential.  Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI. 

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER 

  • Modern HQ location within walking distance from Union Station
  • Training Reimbursement
  • Paid Professional Designations
  • Employee Savings Plan (ESP)
  • Corporate Discount Program
  • Enhanced group benefits
  • Parental Leave Top–up program
  • Paid time off for Volunteering 

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at [email protected], or call 416-364-1145 ext. 4747. 

Skills Required

  • 1-2 years of experience in the financial industry
  • Experience with mutual funds
  • CSC course
  • Proficiency with Excel and Power BI
  • Experience with Python, SQL, and VBA
  • Experience using Fundserv and CANNEX
  • Analytical and investigative skills with attention to detail
  • Customer service and conflict resolution skills
  • Strong written and verbal communication skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Self-motivation and ability to work collaboratively
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The Company
HQ: Toronto
2,782 Employees

What We Do

CI Financial is an independent company offering global asset management and wealth management advisory services. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice—and offer a comprehensive and innovative selection of strategies and services. Our employees are at the heart of everything we do. They must be comfortable in a fast-paced environment in an industry that is always changing. A healthy dose of ambition, a willingness to go the extra mile and a strong sense of camaraderie are what we look for in our team members. You can find job postings for all CI Financial companies on this page. And if you’d like to learn more about our lines of business, you can do so on the following pages: CI Global Asset Management, CI Assante Wealth Management, CI Investment Services, and CI Direct Investing

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