Join a fast-paced Commodities Operations team supporting a global commodities platform across physical and financial products. You will help deliver reliable settlement outcomes for clients and trading partners across precious metals, base metals, and energy. This role offers high visibility through daily partnership with trading, sales, credit, legal, technology, and operations stakeholders. You will contribute to control discipline, risk management, and continuous process improvement.
As a Trade Support Analyst in Commodities Operations, you support the end-to-end physical settlement lifecycle across metals and energy while maintaining strong operational controls. You partner with internal stakeholders and external depositories and vendors to ensure accurate positions, balances, invoicing, and documentation. You help manage operational risk by delivering reconciliations, resolving exceptions, and supporting change initiatives that improve efficiency and client outcomes.
Job responsibilities
- Facilitate physical settlement activities for metals and energy transactions
- Coordinate with depositories, vendors, and clients to ensure timely, accurate settlement outcomes
- Monitor and manage custody balances and related exposure at third-party depositories
- Perform daily controls, reconciliations, and exception management to mitigate operational risk
- Process and validate incoming and outgoing invoices for custody and settlement services
- Maintain accurate account setup, static data, and supporting documentation
- Investigate breaks, identify root causes, and implement corrective actions
- Partner with trading, sales, credit, legal, technology, and operations teams to resolve issues
- Track deliverables to meet tight cutoffs, deadlines, and service level expectations
- Support projects and change initiatives to improve processes and control effectiveness
Required qualifications, capabilities, and skills
- Demonstrated ability to deliver accurate work under time-sensitive deadlines
- Proficiency in Microsoft Excel (including formulas, pivots, and basic data analysis)
- Strong analytical skills with the ability to investigate and resolve breaks end-to-end
- Strong attention to detail and data quality mindset
- Ability to prioritize multiple tasks and manage workload across competing deadlines
- Clear written and verbal communication skills for internal and external partner interaction
- Proven ownership and accountability for completing tasks and escalating risks appropriately
- Experience processing invoices and/or supporting reconciliation and control routines
- Ability to operate effectively in a regulated environment with strong control discipline
Preferred qualifications, capabilities, and skills
- Experience in markets operations supporting commodities and/or physical settlement workflows
- Familiarity with precious metals custody and/or base metals settlement processes
- Experience partnering with depositories, custodians, or third-party vendors
- Experience supporting process improvement, change, or migration initiatives
- Working knowledge of trade lifecycle concepts and operational risk controls
Skills Required
- Deliver accurate work under time-sensitive deadlines
- Proficiency in Microsoft Excel (formulas, pivots, basic data analysis)
- Strong analytical skills with ability to investigate and resolve breaks end-to-end
- Strong attention to detail and data quality mindset
- Ability to prioritize multiple tasks and manage workload across competing deadlines
- Clear written and verbal communication skills for internal and external partner interaction
- Proven ownership and accountability for completing tasks and escalating risks appropriately
- Experience processing invoices and/or supporting reconciliation and control routines
- Ability to operate effectively in a regulated environment with strong control discipline
- Experience in markets operations supporting commodities and/or physical settlement workflows
- Familiarity with precious metals custody and/or base metals settlement processes
- Experience partnering with depositories, custodians, or third-party vendors
- Experience supporting process improvement, change, or migration initiatives
- Working knowledge of trade lifecycle concepts and operational risk controls
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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