Trade Sales and Services Apprentice

Posted 5 Days Ago
Be an Early Applicant
Spring Town, Londonderry Derry, County Londonderry, Northern Ireland, GBR
In-Office
17K-17K Annually
Entry level
Retail
The Role
Apprentice serving trade customers face-to-face and by phone, supporting sales, learning kitchen and joinery products, assisting with stock control and deliveries, and developing customer service and depot operations skills. The role includes a Level 2 Customer Service Apprenticeship, mentoring, and progression opportunities into trade sales, business development, kitchen design, or depot management.
Summary Generated by Built In

Build your future and launch your career with Howdens


Forget the typical 9–5. At Howdens, you’ll be part of a busy, hands-on team from day one, learning, earning, and building a career with real progression. For many of our apprentices, this role is where it all begins, building the confidence, skills and relationships to progress into sales and depot leadership.


We’re proud to be a UK Top 100 Apprenticeship Employer, and we’re looking for someone motivated to join us.


About the Apprenticeship


  • Location: Springtown Depot | Northern Ireland
  • £16,686 salary plus team incentives
  • Qualification: Level 2 Customer Service Apprenticeship  
  • Duration: 12–15 months
  • Support to achieve Maths & English (if needed)
  • A dedicated mentor and supportive Depot Manager
  • Staff discount, pension, and paid holidays

 

What you will be doing


  • Serving trade customers face-to-face and over the phone
  • Building relationships and supporting sales
  • Learning our product range (kitchens, joinery, materials)
  • Supporting stock control and deliveries
  • Developing confidence in a fast-paced depot environment

 

Who we’re looking for


  • We hire for attitude and potential, not experience
  • Friendly, confident and keen to learn and get stuck in
  • Reliable and organised
  • Looking for a long-term career, not just a job

 

Where this role can take you


  • Trade Counter Sales
  • Business Development
  • Kitchen Design
  • Depot Management

 

Ready to get started?


Apply today and take your first step with Howdens.


Your application will be carefully reviewed, and we’ll be in touch to let you know the next steps. If you’re shortlisted, a member of our recruitment team will contact you to discuss your application further.


Please note: Due to the high volume of applications we receive, this vacancy may close earlier than the advertised closing date. We encourage interested candidates to apply as soon as possible to avoid disappointment.


 

About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment.  That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.


Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.


Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.


 

#LI-LO1 #CVL INDKSD #Reed 

Skills Required

  • Valid right to work in the UK
  • Friendly, confident, motivated, and willing to learn
  • Reliable and organised
  • Interest in a long-term career
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The Company
HQ: London
11,000 Employees
Year Founded: 1995

What We Do

Howdens is a specialist kitchen and home-improvement supplier serving trade professionals across the UK and Europe. Its trade-only model distributes fitted kitchens, approximately 80 kitchen ranges, Lamona appliances, and thousands of joinery and hardware products through a network of local depots. The company supports builders with in-stock products, convenience, and trade value, helping them deliver high-quality installations to homeowners and their customers.

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