Business Function
Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.
Responsibilities
- Supervise and lead a team of trade operations specialists to ensure accurate, timely, and efficient processing of trade finance transactions.
- Oversee the daily workflow, monitor team performance, and provide technical guidance on complex trade transactions.
- Ensure all trade operations comply with internal policies, regulatory guidelines, and international trade standards.
- Act as the primary escalation point for resolving operational issues, discrepancies, and client queries.
- Identify opportunities for process optimization, drive automation initiatives, and support system enhancement projects.
- Mitigate operational risks by implementing robust control measures and conducting regular reviews.
Requirements
- Proven supervisory experience within trade finance operations, with a strong track record of leading and developing a team.
- Deep operational knowledge of Trade Finance products, including Letters of Credit, Guarantees, Collections, and Trade Loan.
- Expertise in international trade regulations and guidelines, specifically the latest versions of UCP, ISBP, URDG, and ISP.
- Strong analytical, decision-making, and problem-solving capabilities.
- Excellent interpersonal and stakeholder management skills to collaborate effectively across various business units.
- Ability to work effectively under pressure and manage tight operational deadlines.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Jakarta Head OfficeJob:
OperationsSchedule:
RegularEmployee Status:
Full timeSkills Required
- Supervisory experience within trade finance operations
- Experience leading and developing a team
- Deep knowledge of trade finance products, including Letters of Credit, Guarantees, Collections, and Trade Loans
- Expertise in international trade regulations and guidelines, including UCP, ISBP, URDG, and ISP
- Strong analytical, decision-making, and problem-solving skills
- Excellent interpersonal and stakeholder management skills
- Ability to work under pressure and manage tight operational deadlines
DBS Bank Ltd Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DBS Bank Ltd and has not been reviewed or approved by DBS Bank Ltd.
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Healthcare Strength — Medical coverage for employees and dependents is described as comprehensive, with health screenings, wellness activities, counselling, and mental-health support. Feedback suggests this breadth of support meaningfully strengthens the overall package.
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Leave & Time Off Breadth — Maternity, paternity, and family leave are complemented by extensive leave provisions for major life events in several markets. Annual leave is also noted as substantial, contributing to work-life flexibility.
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Equity Value & Accessibility — An employee share-purchase plan with employer matching makes equity participation accessible in applicable markets. This adds a long-term value component alongside core pay.
DBS Bank Ltd Insights
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.
