Trade Lifecycle Analyst - Team Leader

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Trade Lifecycle Analyst within the CICM Middle Office Department, you will be tasked with overseeing all operational aspects for clients, ensuring timely transaction processing, and proactive resolution of exceptions. You will serve as a single point of contact and subject matter expert for clients. Your responsibilities will also encompass trade instruction capture, settlement, and fails management.
Job Responsibilities:

• Process and validate trades according to established CIC Trades work practices and procedures.
• Serve as the first-level authorizer/QA and main contact for escalations, resolving queries quickly and accurately.
• Maintain high standards for quality assurance in investor or fund activities, ensuring the team is always audit-ready.
• Follow and improve JPMorgan's processes to enhance accuracy, reduce redundancy, and mitigate risk.
• Perform end-of-day processes to ensure timely and accurate deliverables, noting exceptions appropriately.
• Collaborate with internal teams to process transactions and resolve exceptions promptly.
• Respond to and resolve client inquiries in a timely manner.
• Conduct root cause analysis to increase STP and reduce client inquiries.
• Partner with client-facing teams to eliminate manual processes and change client behavior as needed.
• Manage risk by addressing issues and exceptions above materiality thresholds.
• Collaborate with technology and strategy teams to identify and implement technology improvement opportunities.

Required qualifications, capabilities and skills:

• Bachelors Degree
• Minimum 4 years of experience

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.