Trade Desk Support

Posted Yesterday
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New York, NY, USA
In-Office
125K-175K Annually
Senior level
Financial Services
The Role
Support equity trade desk operations by ensuring timely trade bookings, resolving trade breaks, monitoring performance metrics, creating reports/dashboards, and coordinating with development, vendors, and stakeholders. Use Fidessa, OMS/EMS, FIX, JIRA, and Confluence; participate in change management, impact analysis, and escalate issues as needed to minimize risk and improve processes.
Summary Generated by Built In
As a Trade Desk Support team member, you will play a crucial role in supporting various equity products and processes, ensuring smooth operations and maintaining strong relationships with key stakeholders. Your expertise will be instrumental in introducing new products, technologies, and processes, while also prioritizing business strategy and stakeholder needs. Responsibilities
  • Provide support for Fidessa and other equity products/applications, ensuring timely trade bookings and matching.
  • Monitor and resolve breaks between front and back-office trade capture systems to minimize risks.
  • Collaborate with the development team to create solutions aligned with business strategy.
  • Proactively monitor and evaluate performance metrics, identifying and addressing issues.
  • Analyze trade-related issues, offering insights and recommendations for improvement.
  • Generate regular and ad-hoc reports and dashboards, providing actionable insights.
  • Utilize JIRA and Confluence for request tracking and procedure documentation.
  • Participate in change management initiatives, conducting impact analyses and assessments.
  • Engage with vendors, customers, and stakeholders for effective service delivery.
  • Resolve trade issues directly or escalate to senior management and internal teams.
Qualifications
  • 5+ years of experience in cash equity trade desk support is required.
  • Middle Office/trade processing experience is preferred.
  • A strong understanding of equity business products, services, and controls is essential.
  • Experience with relevant systems like Fidessa, OMS/EMS, and Fix Connectivity is a must.
  • Proficiency in MS Office (Word, Excel, PowerPoint) is necessary.
  • Knowledge of regulatory requirements in equity trading and risk management is crucial.
  • Exceptional communication, customer service, and collaboration skills are required.
  • The ability to multi-task, problem-solve, and make decisions effectively is key.
  • Understanding of risk and compliance regulations in equity trading is a plus.
  • Comfort in both stable and rapidly changing work environments is essential.

Compensation Expectations: $125,000 - $175,000 


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Skills Required

  • 5+ years of experience in cash equity trade desk support
  • Middle Office/trade processing experience
  • Strong understanding of equity business products, services, and controls
  • Experience with Fidessa, OMS/EMS, and FIX connectivity
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Knowledge of regulatory requirements in equity trading and risk management
  • Exceptional communication, customer service, and collaboration skills
  • Ability to multi-task, problem-solve, and make effective decisions
  • Understanding of risk and compliance regulations in equity trading
  • Comfort in both stable and rapidly changing work environments
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The Company
HQ: New York, NY
1,857 Employees
Year Founded: 1945

What We Do

Cantor Fitzgerald is a leading global financial services firm, serving clients from over 30 offices around the world. Founded in 1945 as a securities brokerage and investment bank, the firm pioneered computer-based bond trading, built one of the broadest distribution networks in the industry and became the market’s premier dealer of government securities. Today, Cantor Fitzgerald is known for its strength across a diverse array of businesses, including equity and fixed income capital markets, investment banking, commercial real estate finance and services, prime brokerage, asset management and wealth management, and e-commerce and online ventures. In all its businesses, the firm is an acknowledged leader in developing advanced technologies to expand market access, and help clients achieve their most important financial and strategic objectives. This commitment to client-centered innovation has led to enduring relationships with many of the world’s most demanding institutional investors and corporations. For more information please visit www.cantor.com.

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