A wholly owned subsidiary of Kuehne+Nagel Group, and headquartered in Windsor, Ontario Canada, Farrow brings to the global trade industry over 115 years of expertise in cross-border customs brokerage, trade consulting, and integrated logistics services. Further to its beginnings in customs brokerage, Farrow offers trade consulting — expert advice on import/export and trade management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including those of acquired company Link+ Corporation.
Position Summary
The Trade Compliance Specialist / Trade Advisor provides expert-level HS classification, free trade agreement, refund and amend adjustment and compliance information to clients and staff. The incumbent may also assist with maintain both internal and external databases, performing audits, assisting with Quality Control and a variety of related duties as assigned.
Key Responsibilities (Supervisory/Materials/Information)
- Research classification for new products and/or confirm tariff used for existing items.
- Complete, submit and conclude all adjusting entries, including B2’s, DAS, GST, etc. This includes such tasks as researching the database, recovering files, billing, client inquiry, etc.
- Audit and correct existing databases.
- Provide counselling for verification audits.
- Provide guidance and assistance to the Compliance Specialist regarding problem solving, proper method of application and interpretation of tariff; government acts and regulations, etc.
- Review and enter free trade certificate information; inform clients of any rejected certificates.
- Assist or complete requests for National Customs Rulings.
- Other related duties as assigned, including assisting with Quality Control of entries, attending client meetings, general office support, etc
Education and Experience
- High school education or related experience.
- Certified Customs Specialist (CCS) in good standing (must maintain).
- Minimum of 5 years of rating experience.
- Note: Consideration will be given to holders of appropriate diplomas or qualifications from other institutions or organizations (e.g. Sir Sandford Fleming or Seneca Colleges, Canada Customs Qualified, etc.)
Competencies, Working Skills & Attributes
- Excellent knowledge of tariff, legal notes, free trade agreements, regulations, valuation, etc.
- Excellent analytical skills and attention to detail.
- Strong interpersonal skills; able to work independently or as part of a team
- Tactful and dependable
- Strong communication skills, both verbal and written
- Experience with computer applications including Microsoft Office and Excel
- Ability to read, analyze and interpret government regulations
Working Conditions, Mental Effort & Physical Requirements
- Ability to sit for extended periods of time while entering data
- Ability to focus on computer screen and / or written materials for extended periods of time
- Manual dexterity required to use desktop computer and peripherals
- Must work under deadlines and related stresses in a timely and efficient manner
- Must be able to professionally handle various personnel and other situations as they arise
- Concentration is required at all times to perform the job efficiently and accurately, while answering questions or phone calls for inquiries regarding HS classification, valuation or compliance
- Lifting boxes on occasion – up to 20-25lbs
- Travel is generally not required, but may need to attend meetings at client offices from time to time
Skills Required
- High school education or related experience
- Certified Customs Specialist designation in good standing and maintained throughout employment
- Minimum 5 years of rating experience
- Excellent knowledge of tariffs, legal notes, free trade agreements, regulations, and valuation
- Excellent analytical skills and attention to detail
- Strong interpersonal, verbal, and written communication skills
- Ability to work independently and as part of a team
- Experience with Microsoft Office and Excel
- Ability to read, analyze, and interpret government regulations
- Appropriate diploma or alternative customs qualifications, such as Canada Customs Qualified or relevant college credentials
What We Do
Farrow is a Windsor-based North American customs broker and global trade services provider. It offers cross-border customs brokerage, trade consulting, international freight forwarding, warehousing, and integrated logistics services, helping importers and exporters clear, transport, store, and deliver goods across Canada, the United States, and international markets. Founded in 1911, Farrow also supports specialized and regulated shipments with industry-specific compliance expertise.
