Track Marshal

Posted 16 Days Ago
Be an Early Applicant
Chandler, AZ
Entry level
Events • Gaming • News + Entertainment
The Role
The Track Marshal is responsible for ensuring guest safety and exceeding service expectations at Andretti Indoor Karting & Games. Duties include welcoming guests, providing racing guidelines, maintaining karts and the track, processing races, and assisting guests while ensuring a fun atmosphere.
Summary Generated by Built In

Andretti Indoor Karting & Games is seeking Track Marshalls and other positions to join the team at Chandler, Arizona location!
Starting at $17 per hour.

Andretti Indoor Karting & Games is committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and fun environment, apply now and make time to show up at the hiring event!
Andretti has top tiered hourly pay starting at $17 per hour, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!
Experience is a plus, but not required - you bring the drive and we'll provide the training!

POSITION SUMMARY

An Andretti Track Marshal is responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

  • Welcome visitors by greeting them in a friendly and positive manner.
  • Project and articulate racing requirements and safety guidelines in a friendly and confident manner to Guests.
  • Provide a safe racing experience for every participating Guest.
  • Deliver energetic guest service with a sense of urgency.
  • Conscientiously maintain, repair and clean Karts, track and briefing areas.
  • Process Guest races in the Point of Sale and Timing systems.
  • Make sure karts are running and operating properly.
  • Observe, instruct and monitor Guests for safety and guideline adherence.
  • Assist with any Guest recovery and ensure positive Guest experiences.
  • Maintain constant working knowledge of Andretti brand, product and policies & procedures.
  • Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
  • Be aware and knowledgeable of facility emergency procedures.
  • Perform Opening, Running and Closing department duties as assigned.
  • Prior guest service or hospitality experience is preferred.

Skills & Requirements

  • High School Diploma or equivalent.
  • The desire and ability to be pleasant, upbeat and sociable throughout the workday. 
  • Be able to work a varied schedule to include days, nights, holidays and weekends.

Andretti Indoor Karting & Games can be the Starting Line for your Career!

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and now in Arizona, with more locations coming throughout the US.

  • We are DRIVEN to develop, train and promote from our entry level positions!
  • We offer support for ongoing professional development and training.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

  • Walk or stand for extended periods of time.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis
  • Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
  • The ability to communicate quickly and accurately
  • The work environment may include bright, dim or flashing lights and loud sounds
  • Requires manual dexterity to use and operate all necessary equipment
  • Be able to understand, follow and maintain safety standards at all times
The Company
HQ: Orlando, FL
425 Employees
On-site Workplace
Year Founded: 1999

What We Do

Andretti Indoor Karting and Games is headquartered in Orlando, FL and was established in Roswell, GA in 1999. Our 100,000+ sq ft entertainment and event destinations feature high-speed super-karts on multi-level European-style tracks, state of the art arcade, 7D Xperience, professional racing simulators, Hologate, Hologate Blitz, Omniverse, Hyperdeck, two-level laser tag, Mini-Golf and boutique or duckpin bowling. Each location is also home to a scratch restaurant/bar delivering fresh, American favorites and in-house gourmet catering to over 6,000+ square feet of event and meeting space. Locations are currently located in Marietta, GA; Buford, GA; Orlando, FL; San Antonio, TX; The Colony, TX; and Katy, TX. For more information, please visit www.AndrettiKarting.com.

The company also owns and operates the Andretti Thrill Park in Melbourne, FL. This outdoor park opened in 1999, and features five go-kart tracks, miniature golf, laser tag, rock wall, ropes course, family spinning coaster, batting cages, Andretti Challenge super-karts, paddle boats, kiddie rides and the largest arcade in the space coast. For more information please visit www.andrettithrillpark.com .

Since 1999, the Andretti facilities have entertained more than 80 million guests.

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